a. Assertive communication is being direct and honest, while respecting the someone else’s point of view (Cherry & Jacobs, 2014). It is listening and giving feedback. It shows confidence and gives the ability to set limits. An example of this would be a coworker asking you to give their medications and you are responding that I would be happy to help you after I am done passing my medications, but I must do my medication pass first (Cherry & Jacobs, 2014).
b. Aggressive communication is when someone wants there needs met immediately by means of guilt, hurt, or anger (Cherry & Jacobs, 2014). An example of this would give me a pudding or I’m telling the supervisor you hit me (Cherry & Jacobs, 2014)
c. Passive communication is when someone allows someone else to make decisions for them so that …show more content…
Passive-Aggressive communication is someone who uses confrontation and manipulation to get what they want (Cherry & Jacobs, 2014). An example would be asking a coworker to work your holiday because they do not have any kids and how happy it would make her kids if she was there to see them open presents (Cherry & Jacobs, 2014).
The most effective style of communicating is assertive communication (Cherry & Jacobs, 2014). It is the healthiest and effective way to communicate because someone clearly states their point of view in an honest and direct way without violating the rights of others (Cherry & Jacobs, 2014).
2. One positive communication technique is the use of empathy (Cherry & Jacobs, 2014). With empathy, you put yourself in their shoes without an emotional involvement. Another technique is the use of open communication in which a question or needs more than a one-word response. Additionally, someone can use touch to show concern or interest in the person. If these strategies are used correctly, they can defuse a situation because a person can feel heard instead of attacked, resolving the conflict (Cherry & Jacobs,