Choose a place where you can sit and observe people. This might be in a busy mall or office building. Watch how people communicate with one another and take notes. I observed the Secret Service as they prepared to sweep the office space where a high profile person was to attend a meeting.
• What tone of voice do they use? They were not very talkative, very professional from the moment they walked into the building and announced who they were and where their destination was going to be.
• What non-verbal behavior is used? The eye contact was intense, body language was direct and standoffish, very stern about their business at hand.
• How effective does their communication appear to you as an outsider? Their communication amongst
• What tone of voice do they use? They were not very talkative, very professional from the moment they walked into the building and announced who they were and where their destination was going to be.
• What non-verbal behavior is used? The eye contact was intense, body language was direct and standoffish, very stern about their business at hand.
• How effective does their communication appear to you as an outsider? Their communication amongst