Continental Airlines

Continental Airlines flight 1065 from New York to Mexico City. “Excuse me, Mrs. Flight-Attendant Lady, I do not think that I am able to sit in the Emergency Exit Row of this airplane.” They had told us to go ahead and speak up. She looks at me like I have to be crazy, like she’d never heard this before, she looks for missing arms and says “Why are you not able?” and I say, “Because I don’t really want that responsibility. I seriously believe that in the highly unlikely event that I, or anyone else for that matter, survives the graceless plummet to earth of this flying metal box of this winged coffin in the event that there is an emergency situation, I will be unable to assist you in saving the lives of the 300 immaculate souls that will need…

Eastern Airlines, once one of the largest iconic airlines in the industry, known for its growth due to The Air Mail Act of 1934, also became known for it’s power struggles and a an ongoing to war with themselves, precisely between management and workers. Like many carriers in the industry during the 1970’s and 1980’s, Eastern was subjected to difficulties due to deregulation which brought on competition within the market, airfare wars as well as waged wars against competitive rivals and…

supporting the new way of doing things and making it a part of an employee’s normal routine. This stage can be challenging as employees might revert back to the previous way of doing things which could hinder the progress of the organization. However, leadership can play an integral part in reducing this risk if they are actively engaged with the employees experiencing the change. Effectiveness of Lewin’s Model An example of the effectiveness of Lewin’s Unfreezing-Changing-Refreezing Model can…

Knowing this immediately poses the question: Did the engineer who was responsible for sketch the Concorde’s wheel system forget to include the important spacer in the design? The engineers at Air France evidently overlooked fixing these minute problems that would have saved a hundred innocent lives and an airline. Yet these very small problems will now irrevocably haunt them for their entire lives. The fact that the design and the engineering team had known about these problems and had done…

It was a brisk summer morning in late August. The clouds were a dark shade of gray and were casting its shadow across the city of Cleveland, yet a ray of sunshine managed to squeeze its way past the darkness and onto Cleveland Hopkins International Airport. This day would change my life for years to come. “Paarth, wake up,” said my mom as she opened the blinds. The day had finally come. My eyes were filled with rheum from an eye infection I was dealing with, but that was not the problem that…

Major airline companies such as United Airlines are constantly looking for new ways in which they can reach organizational goals and still maintain cost reduction. The notion of outsourcing allows companies to more effectively achieve these goals by shifting some of the day to day activities to a third party vendor. There are various reasons why an airline might result to outsourcing but regardless of the reason this can cost workers their lively hood as well as possibly compromise the safety of…

When United and Continental merged, the goal was to create value by combining the operation of both companies, focusing on making it “better not bigger.” Functional skills transfer. To create value, both companies transferred people, shared information and know-how. This could make a difference between success and failure. Transfer of general management skills. When the company improves its vision, coordination and control of the business, it creates value. That implies making tough decisions…

Just because a pilot is legally current to fly an airplane does not necessarily mean that they are proficient in operating it. Proficiency is maintained through practice and training. The same holds true with regards to maintaining proficiency in CRM skills. The concept of proficiency is fully understood by the FAA and commercial air carriers; therefore, the Federal Aviation Administration introduced a major change in the training and qualification of flight crews in 1990 with the…

ORGANIZATIONAL BEHAVIOR (HRM-601) Name – Sandeep Shivkote Mallaiah UCID – ss3677 NJIT ID – 31433749 Thought Exercise 6 NAME:- GORDON BETHUNE BIRTH:- AUG 29TH, 1941 TEXAS OCCUPATION :- Chief Executive Officer Continental Airlines(1994-2004) Gordon Bethune is a transformational leader who made dramatic changes to Continental Airlines when he worked as the Chief Executive Officer from 1994 to 2004.Before Gordon took over this responsibility, the company had several black eyes and was on the verge…

The Events of 9 / 11 changed the airline industry for ever A. 9 / 11 resulted in an economic recession B. Many people lost their jobs, or were scared that they were going to loose their job, so there was less recreational air travel C. The recession also resulted in many companies making less money, so they cut back on corporate air travel D. As a result, there were a lot fewer air travelers, which meant the airlines sold fewer tickets, which hurt their revenues E. Airlines also saw a big…