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20 Cards in this Set
- Front
- Back
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Project staff assignments, resource calendars, and project management plan updates are key outputs of which process of human resource management?
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a. managing the project team
*b. acquiring the project team c. human resource planning d. developing the project team |
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Which of the following processes of human resource management involves identifying and documenting project roles, responsibilities, and reporting relationships?
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a. acquiring the project team
*b. human resource planning c. managing the project team d. developing the project team |
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________ involves building individual and group skills to enhance project performance.
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a. Acquiring the project team
*b. Developing the project team c. Managing the project team d. Human resource planning |
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Which of the following processes of human resource management involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance?
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a. human resource planning
*b. managing the project team c. acquiring the project team d. developing the project team |
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________ causes people to participate in an activity for their own enjoyment.
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a. Legitimate power
b. Extrinsic motivation c. Coercive power *d. Intrinsic motivation |
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________ states that people's behaviors are guided or motivated by a sequence of needs.
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a. Herzberg's Motivation-Hygiene Theory
b. McCleland's Acquired-Needs Theory *c. Maslow's hierarchy of needs d. McGregor's Theory X and Theory Y |
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According to ________, people are motivated to work mostly by feelings of personal achievement and recognition. Motivators include achievement, recognition, the work itself, responsibility, advancement, and growth.
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a. McGregor's Theory X and Theory Y
*b. Herzberg's Motivation-Hygiene Theory c. Maslow's hierarchy of needs d. McCleland's Acquired-Needs Theory |
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According to ________, some managers follow the set of assumptions that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to meet objectives. Other managers assume that individuals do not inherently dislike work, but consider it as natural as play or rest.
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a. Herzberg's Motivation-Hygiene Theory
*b. McGregor's Theory X and Theory Y c. Maslow's hierarchy of needs d. McCleland's Acquired-Needs Theory |
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Which of the following types of power involves using punishment, threats, or other negative approaches to get people to do things they do not want to do?
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a. expert power
*b. coercive power c. reward power d. referent power |
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People hold someone with ________ in very high regard and will do what they say based on their regard for the person.
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a. legitimate power
b. coercive power c. expert power *d. referent power |
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If top management gives project managers organizational authority, project managers can use ________ in several situations, such as making key decisions without involving the project team.
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*a. legitimate power
b. coercive power c. reward power d. expert power |
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________ is the concept that the whole is equal to more than the sum of its parts.
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a. Mirroring
b. Rapport c. Empathic listening *d. Synergy |
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People tend to like people who are like themselves, and ________ helps you take on some of the other person's characteristics.
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a. synergy
b. rapport c. empathic listening *d. mirroring |
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A(n) ________ is a specific type of organizational chart that shows which organizational units are responsible for which work items.
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a. RACI chart
b. work breakdown structure (WBS) *c. organizational breakdown structure (OBS) d. responsibility assignment matrix (RAM) |
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Which of the following maps the work of the project as described in the WBS to the people responsible for performing the work as described in the OBS?
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a. resource histogram
b. staffing management plan c. RACI chart *d. responsibility assignment matrix (RAM) |
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Which of the following is a column chart that shows the number of resources assigned to a project over time?
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*a. resource histogram
b. RACI chart c. staffing management plan d. responsibility assignment matrix (RAM) |
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A(n) ________ describes when and how people will be added to and taken off the project team.
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a. responsibility assignment matrix (RAM)
*b. staffing management plan c. RACI chart d. organizational breakdown structure (OBS) |
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Which of the following refers to the amount of individual resources an existing schedule requires during specific time periods?
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*a. resource loading
b. resource leveling c. overallocation d. resource histogram |
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What are the five stages of team development, according to the Tuckman model?
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a. Forming, Storming, Norming, Providing, Adjusting
b. Forming, Scheduling, Norming, Performing, Addressing c. Forming, Staffing, Naming, Performing, Adjourning *d. Forming, Storming, Norming, Performing, Adjourning |
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According to the psychological types in the Myers-Briggs Type Indicator (MBTI), which of the following dimensions relates to the manner in which you gather information?
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a. extrovert/introvert (E/I)
*b. sensation/intuition (S/N) c. judgement/perception (J/P) d. thinking/feeling (T/F) |
