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20 Cards in this Set

  • Front
  • Back
To handle complex situations effectively, project managers need to take a holistic view of a project and understand how it relates to the larger organization. ________ describes this holistic view of carrying out projects within the context of the organization.
*a. systems thinking
b. systems management
c. systems philosophy
d. systems analysis
________ addresses the business, technological, and organizational issues associated with creating, maintaining, and making a change to a system.
a. Systems philosophy
*b. Systems management
c. Systems analysis
d. Systems thinking
Which of the following best describes a problem-solving approach that requires defining the scope of the system, dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and needs?
a. systems thinking
b. systems philosophy
*c. systems analysis
d. systems management
Which of the following is an overall model for thinking about things as systems?
a. systems management
b. systems analysis
c. systems thinking
*d. systems philosophy
The idea of addressing the three spheres of systems management - business, ________, and technology - can have a huge impact on selecting and managing projects successfully.
a. quality
*b. organization
c. scope
d. cost
Which organizational frame is very rational and focuses on coordination and control?
a. political frame
*b. structural frame
c. human resources frame
d. symbolic frame
The ________ frame recognizes that there are often mismatches between the needs of the organization and the needs of individuals and groups and works to resolve any potential problems.
a. structural
b. political
c. symbolic
*d. human resources
What is most important about any event in an organization is not what actually happened, but what it means. This philosophy describes the ________ frame.
a. structural
b. human resources
*c. symbolic
d. political
A ________ organizational structure is the hierarchy most people think of when picturing an organizational chart.
a. project
*b. functional
c. political
d. matrix
An organization that uses a ________ organizational structure earns revenue primarily from performing projects for other groups under contract. These companies often hire people specifically to work on particular projects.
a. functional
*b. project
c. political
d. matrix
Project managers in ________ organizational structures have staff from various functional areas working on their projects.
*a. matrix
b. political
c. project
d. functional
In organizational culture, the degree to which the organization monitors and responds to changes in the external environment describes a ________.
a. conflict tolerance approach
*b. open-systems focus
c. risk tolerance approach
d. means-ends orientation
Some projects have a senior manager called a ________ who acts as a key proponent for a project.
a. project manager
b. stakeholder
c. sponsor
*d. champion
A ________ is a collection of project phases.
a. predictive life cycle
*b. project life cycle
c. product life cycle
d. systems development life cycle
In the ________ life cycle phase, the project team creates a definitive or very accurate cost estimate, delivers the required work, and provides performance reports to stakeholders.
a. concept
*b. implementation
c. close-out
d. development
In a ________ life cycle, the project team spends a large portion of the project effort attempting to clarify the requirements of the entire system and then producing a design.
a. project
b. product
*c. predictive
d. systems development
Important attributes of the ________ life cycle model are that the projects are mission driven and component based, using time-based cycles to meet target dates.
a. systems development
*b. Adaptive Software Development (ASD)
c. predictive
d. agile software development
The waterfall, spiral, incremental build, prototype, and Rapid Application Development (RAD) models are examples of a ________ life cycle model.
*a. predictive
b. Scrum
c. Adaptive Software development (ASD)
d. agile software development
Known as phase exits or kill points, ________ are very important for keeping projects on track and determining if they should be continued, redirected, or terminated.
*a. management reviews
b. stakeholder reviews
c. sponsor evaluations
d. feasibility evaluations
Which of the following is a Web-based conferencing tool that a multinational organization can use to record demos that can be stored in the organization's wiki?
a. XPlanner
b. Skype
*c. WebEx
d. TRAC