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46 Cards in this Set
- Front
- Back
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In most interviews the interviewer and interviewee agree. T/F |
F |
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The halo effect is the most prevalent type of bias T/F |
T |
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It is not possible to control bias. T/F |
F |
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Managers deal with lots of facts in an interviewin order to make decisions regarding interviewees T/F |
F |
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Nonverbal information can be a problem in aninterview because interviews are generally short and intensive. T/F |
T |
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The most pervasive communication barrier resultsfrom hierarchical rank T/F |
T |
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Time and place don’t have an impact on thesuccess of an interview T/F |
F |
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Managers should check to be sure that theinterviewee agrees with the interview’s purpose T/F |
T |
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A compromise between the structured andunstructured interview is the mini-structured interview T/F |
F |
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A primary question introduces atopic in an interview, while a secondary question follows up, probing furtherinto the response to the primary question. T/F |
T |
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Primary questions help gain complete andaccurate information, and also establish a positive communication climate inthe interview. T/F |
F |
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Directed questions are effective as persuasiontools. T/F |
T |
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In the close of the interview, end with anagreement, statement of appreciation, and a handshake T/F |
T |
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More than 90 percent of employee turnover can betraced back to poor interviewing and hiring practices. T/F |
F |
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Online social networks are not practical forprofessional networking T/F |
F |
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When an interviewer is impressed by thecandidate, she talks more. T/F |
T |
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Employment law cases cannot be tried by a jury T/F |
F |
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Networking works best in a formal setting T/F |
F |
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Promotion decisions are based on many factorsoutside of performance. T/F |
T |
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Behavioral questions are the least useful typeto ask during interviews. T/F |
F |
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Which of the following is not a barrier toeffective interviews? |
seating positions |
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Skillful questioning is the best way to overcomewhich of the following barriers to effective communication? |
differing intentions |
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Which form of bias occurs when the latestinformation disproportionately affects all the earlier information |
recency effect |
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A complication of accurately reading nonverbalsis called |
primary effect |
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When an interviewer establishes an opinion earlyand then seeks information that supports it, the effect is called |
hypothesis testing |
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The most pervasive communication barrier ininterviews is |
organizational status |
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The type of interview that is suitable for mostsituations that managers face is the __________ interview |
semi-structured |
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Which interview format is best employed when theinterviewee should help set the direction |
unstructured |
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Which type of question is structured with noreal restrictions on the type of response that is received? |
open-ended |
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Which type of question solicits commitment asquickly as possible? |
close-ended |
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I see you worked in the ARDepartment; what is that?” is given as an example of which type of question? |
secondary |
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A special type of question that is successfullyused in employment interviews is known as |
behavioral |
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In the employment interview, who should talkmore? |
candidate |
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Which performance review is recommended for alow-performing, marginal employee? |
remedial |
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provisionalism promotes confusion and isn’t specific enough T/F |
false |
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Many lawsuits stem from performance appraisalsthat are |
subjective |
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When an applicant says “I worked there for threemonths,” and the manager thinks “she is a job-jumper,” the manager is guilty of |
confusing facts and inferences |
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which point does hearing unfavorable information have the greatest effect on the interviewer’s opinion of the interviewee? |
at the begining |
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How can a manager minimize the effect of powerdifferences during an interview? |
use open, supportive communication |
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Why is the opening of an interview so important? |
Both A and B |
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In what sequence are the following questions:“Do you regret your actions? What will you do differently next time? |
inverted funnel |
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“Tell me about yourself” is what type ofquestion? |
open |
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What should the manager consider when planningto conduct a job interview? |
all choices |
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The concept of BFOQ is a guide for determining |
on what grounds a manager should judge an applicant |
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Which of the following questions ispossibly discriminatory and unlawful when attempting to determine anapplicant’s financial status? |
all choices |
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Which of the following is a behavioral question? |
. How would you handle a disgruntled customer? |
