Chapter 6 Management 102 Midterm

Front 1

Managers are thought to spend about 75 percent of their time communicating.

Back 1

true

Front 2

Oral managerial communications offer strategic advantages such as economy, efficiency, accuracy and official permanence.

Back 2

false

Front 3

Collaboration is thought to improve writing quality.

Back 3

true

Front 4

One of the more serious problems associated with collaborative writing is dealing with conflicts that arise.

Back 4

true

Front 5

Only collaborative writing groups with reoccurring conflicts should elect a team leader.

Back 5

false

Front 6

The way in which managers communicate messages is influenced by the type of authority they are perceived to have.

Back 6

true

Front 7

Denotative meanings are subjective while connotative meanings are objective.

Back 7

false

Front 8

A euphemism is an expression with intended positive connotations.

Back 8

true

Front 9

Many states have plain language statutes to minimize governmental communication barriers.

Back 9

true

Front 10

Concrete words are more efficient and stay with the reader longer than abstract words.

Back 10

true

Front 11

Using more words guarantees that a message will be easier to understand.

Back 11

false

Front 12

When writing to readers outside the organization, managers should use jargon since this is a commonly understood language.

Back 12

false

Front 13

Generally speaking, the more positive the stimuli, the more positive the response.

Back 13

true

Front 14

The difference between positive and negative wording is more a matter of content than emphasis.

Back 14

false

Front 15

The use of “he or she” or “he/she” in place of the generic “he” pronoun is neither graceful nor considered acceptable in writing.

Back 15

false

Front 16

A conversational style is important in the writing of business letters, as it aids in developing the “you viewpoint.”

Back 16

true

Front 17

Paragraphs bring separate thoughts together and arrange them to convey a single important idea.

Back 17

true

Front 18

Good writing is useful only in business settings.

Back 18

false

Front 19

Using online collaborative writing technology will minimize emotional conflicts among collaborators.

Back 19

true

Front 20

Business managers are a discourse community because they have unique writing challenges.

Back 20

true

Front 21

Which one of the following was not mentioned as an advantage of writing over oral communication?

Back 21

immediate feedback

Front 22

Which of the following is an advantage of collaborative writing?

Back 22

group decision making

Front 23

Which of the following is not a disadvantage of collaborative writing?

Back 23

individual responsibility and accountability

Front 24

The team leader in a collaborative writing group is responsible for

Back 24

coordinating the team’s collaborative efforts AND resolving conflicts among individuals and functional departments

(both b and c are correct)

Front 25

What is the term for a group of people who think in similar ways about how to communicate, subjects to be dealt with and how to approach them, and what makes up legitimate knowledge?

Back 25

discourse community

Front 26

Aspects of the context of managerial writing includes

Back 26

A. the workday

B. collaboration and delegation

C. size and culture of the organization

all answers are correct

Front 27

On the average, the executives that Mintzberg and associates observed had a full half hour of uninterrupted time only once every ________ day(s).

Back 27

four

Front 28

A writer should

Back 28

consider the power positions of both sender and receiver

Front 29

When in the planning stage of writing, which of the following considerations is false?

Back 29

When: the earlier a message is sent, the better for employees directly affected

Front 30

Which of the following meanings of a word is the subjective one that is largely determined by a person’s previous experiences or associations?

Back 30

connotation

Front 31

Written business communications should be

Back 31

economical and efficient

Front 32

Words that create sharp, vivid images and stimulate reader interest are known as

Back 32

concrete

Front 33

The technical language or specialized terms that become part of the everyday vocabulary of an organization or discipline is known as

Back 33

jargon

Front 34

Studies show most effective business sentences have an average length of

Back 34

15 to 20 words

Front 35

Which of the following is not a guideline that helps writers to develop effective paragraphs?

Back 35

start writing all ideas on paper

Front 36

Which of the following is a type of mechanical transition?

Back 36

repeating key words

Front 37

Revising involves which of the following?

Back 37

Reading what has been written

Front 38

Writing in a conversational style means using

Back 38

words in your speaking vocabulary

Front 39

"It is thought that interest rates will fall" is an example of a(n)

Back 39

expletive

Front 40

Although active voice is usually preferred over passive in business writing, its main advantage is that it is

Back 40

diplomatic (unsure)

Front 41

A deductive pattern in a paragraph means the main idea is in which position?

Back 41

at the beginning

Front 42

Which of the following is not a strategy for emphasizing a main idea?

Back 42

being indirect

Front 43

Accordingly, again, also, and additionally are examples of

Back 43

transitions

Front 44

A Janus statement consists of a(n)

Back 44

review and preview

Front 45

When should a writer edit a document?

Back 45

after revising

Front 46

Which of the following is not a disadvantage of collaborative writing?

Back 46

the final document has a corporate style