Workplace Culture And Diversity : Working With Employees With Generational Differences

1035 Words Nov 9th, 2015 null Page
Workplace Culture and Diversity
Working with staff members with generational differences
For the veteran generation to meet safe patient care and optimal patient outcomes the manager should address the following: the manager would have to address communication since this group of nurses was taught to be respectful and to speak when spoken to. The manager would need to provide education on how to increase communication with other medical providers and patients. The manager would need to educate the nurses on intergrading technology into their communication skills. The nurses would need to be encouraged to question authority if they perceived something is wrong or will cause harm to a patient. The manager would need to educate the staff on being a patient advocate. The manager would need to educate the nurses on working as a team and being a team member.
For the baby boomer generation to meet safe patient care and optimal patient outcomes the manager would have to address the following: the manager would have to address that patient care is not a competition and that working as a team to provide the best possible care is the most important thing. The manager would need to provide education on how to work as a team and be a team member. The manager would need to address the issue of distrust of those who do not apply themselves to their work as they do. The manager would need to educate the staff on tolerance of how each person may approach something different but may end…

Related Documents