Training in Banking Sector Essay

3312 Words Mar 2nd, 2013 14 Pages
The purpose of this study was to identify the training needs among employees of Public sector bank. In the current dynamic business environment training has become indispensable. The biggest challenge of human resource managers is to train the employees to produce desired results. In the cyclical process of training, training needs analysis is the first step which analyses the areas where training is essential. Total 100 respondents responded to the pre-tested questionnaire, for which Cronbach’s Alpha was calculated to confirm its reliability, which resulted in the score of 0.860. The major findings and evaluation have been done by Statistical Package for Social Sciences (SPSS).The findings can be used to design future competency
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Without a clear understanding of needs, training efforts are at best randomly useful or at worst, useless. The trainer will only be successful and perceived as such to the extent that needs are carefully assessed, and programs developed and carried out that meet those needs” (Brown, 2002). Identifying the training needs serve as the key to cost effectiveness, and it also serve as valuable part of the development and growth of a business (Andy Taylor, 2009). Identifying and Analyzing training needs is a part of an ongoing cyclic process (Andrew Knowles, 2009) and also states that with clear understanding of what is to be achieved and some knowledge of organization itself, training needs analysis on staff can be performed within the organization to identify learning needs. In a very recent study Stanley (2010) states that common types of needs analysis focus on surveys, collecting questionnaires, data from supervisors, observing and formally or informally interviewing employees and analyzing employee’s performance tests and productivity reports. Thus, surveying, interviewing and testing the employees can help to determine the training needs and in this study we attempt to identify training needs of clerical staff employees of public sector banks through a well-constructed questionnaire.

III. Review of Literature

Human resource development is defined as ‘the process of increasing the capacity of the human resources through development. It is thus a pro cess of

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