Overall, the style was participative and somewhat decentralized, yet the text included several excerpts that deviated from this view. One employee explicitly said that the management was authoritarian, going onto say that most decisions rested with the chairman and the president. (I’m not sure how to consolidate the two views, but it seems like there was more evidence for a decentralized and participative view than the other) There was an open-door policy that Willis and Irrgang kept intact from the founder James Lincoln. In extending this direct-line to all employees, it helped foster a culture in which employees could directly get their thoughts to the top of management. Although the employees’ thoughts and objections about certain things were heard, the text made sure to convey that the final decision rested at management’s
Overall, the style was participative and somewhat decentralized, yet the text included several excerpts that deviated from this view. One employee explicitly said that the management was authoritarian, going onto say that most decisions rested with the chairman and the president. (I’m not sure how to consolidate the two views, but it seems like there was more evidence for a decentralized and participative view than the other) There was an open-door policy that Willis and Irrgang kept intact from the founder James Lincoln. In extending this direct-line to all employees, it helped foster a culture in which employees could directly get their thoughts to the top of management. Although the employees’ thoughts and objections about certain things were heard, the text made sure to convey that the final decision rested at management’s