CNO Jones’ form of management is similar to that of Theory X. Established by McGregor in 1960, theory X is an authoritarian leadership style that focuses on top down management. Kopelman, Prottas, and Davis (2008) note employees under theory X management are considered “lazy, are incapable of self-direction and autonomous work behavior, and have little to offer in terms of organizational problem solving” (p. 255). Prompting managers to micro-manage and make all decisions independently, no matter how it may affect the staff.
This same behavior is seen in this case study. Although CNO Jones was fully aware of the hospitals declining financial status she did not take the time to inform her lower level staff. To make it worse she made plans …show more content…
This is due to the absence of positive feedback, direction, and leadership in the case study. Kouzes and Posner (2012) describe five practices that are utilized by a transformational leader. These practices include, modeling the way, inspiring a shared vision, challenging the process, enabling others to act, and encouraging the heart (p. 15). Unfortunately, CNO Jones negated to use any of these practices in the above scenario. As mentioned, CNO Jones purposely hid the volume declines from her managers in hopes to find a solution before matters worsened. However, matters did worsen and once again she did not inform her nurse managers or other staff of the situation. At a time where it would have been lucrative to pull the staff together, CNO Jones opted on establishing an individual approach to correct the problem. As well as instituting the new policies with the understanding all staff would comply, in absence of a shared …show more content…
With this leadership method, known as the competent manager, level three suggest a leader is able to “organize people and resources toward the effective and efficient pursuit of predetermined objectives” (Collins, 2001, p. 5). Although CNO Jones means of execution may not be the best for staff morale, she did establish a plan that would meet the criteria set by the board. She selected a medical surgery unit to be shut down, deciphered how many full time employees to let go, and decided to cross train the NICU nurses for one area of the hospital. Using a similar plan for the other areas of the hospital she will be able to meet the established goal for the
This same behavior is seen in this case study. Although CNO Jones was fully aware of the hospitals declining financial status she did not take the time to inform her lower level staff. To make it worse she made plans …show more content…
This is due to the absence of positive feedback, direction, and leadership in the case study. Kouzes and Posner (2012) describe five practices that are utilized by a transformational leader. These practices include, modeling the way, inspiring a shared vision, challenging the process, enabling others to act, and encouraging the heart (p. 15). Unfortunately, CNO Jones negated to use any of these practices in the above scenario. As mentioned, CNO Jones purposely hid the volume declines from her managers in hopes to find a solution before matters worsened. However, matters did worsen and once again she did not inform her nurse managers or other staff of the situation. At a time where it would have been lucrative to pull the staff together, CNO Jones opted on establishing an individual approach to correct the problem. As well as instituting the new policies with the understanding all staff would comply, in absence of a shared …show more content…
With this leadership method, known as the competent manager, level three suggest a leader is able to “organize people and resources toward the effective and efficient pursuit of predetermined objectives” (Collins, 2001, p. 5). Although CNO Jones means of execution may not be the best for staff morale, she did establish a plan that would meet the criteria set by the board. She selected a medical surgery unit to be shut down, deciphered how many full time employees to let go, and decided to cross train the NICU nurses for one area of the hospital. Using a similar plan for the other areas of the hospital she will be able to meet the established goal for the