Hilton Worldwide seeks to apply innovation, quality, and service in each brand while using natural resources responsibly and maximizing their economic value (Hilton Worldwide). The corporate philosophy is supported by their mission statement, “to be the most hospitable company in the world – by creating heartfelt experiences for guests, meaningful opportunities for team members, high value for owners and a positive impact in our communities” (Hilton Worldwide). Hilton takes care of their internal and external guests alike through the experiences and opportunities available to them. In order for Hilton to accomplish their goal of being the most hospitable company in the world, they have applied various strategies and amenities to their properties
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Marriott International is home to thirty brands; they are classified as classic and distinctive and span from luxury hotels to upper midscale (Marriott). The corporate philosophy of Marriott International is, “Take care of associates and they will take care of the customers (Core Values and Heritage). Bill Marriott strives to give his employees the best possible working conditions, competitive wages and salaries, and excellent benefits (Introduction to Hospitality Management, 26). Marriott International incorporates several core values into their brand, they include: put people first, pursue excellence, embrace change, act with integrity, and serve our world (“Core Values and Heritage). These core values help Marriott International drive the culture, J.W. Marriott Jr. said, “Culture is the life-thread and glue that links our past, present, and future (Introduction to Hospitality Management, 24). Through these values Marriott International works to achieve goals through sustainability and social …show more content…
Because according to J. W. Marriott you should, “go to every length to find, hire, and train good employees and treat them like your family. This is the crux of your whole operation (“The Marriott Management Philosophy”).” Marriott makes sure the guests are satisfied with their surroundings with their innovative models that appeal to a variety of different tastes (Our Story of Innovation). While researching I found that Marriott focuses in on diversity and inclusion. They have been in the process of more diversity outreach inside and outside of the United States. I feel like this provides a sense of comfort and represents a whole other perspective of hospitality (Diversity and Inclusion Global Fact Sheet). They continue to grow their business even through smaller details such as introducing their food services into hospitals, colleges, and universities. This provides many people an insight to how they treat their customers and what Marriott has to offer. For Bill Marriott says, “That it is not brain surgery. This is being good to people and they will return the favor (The Marriott
Marriott International is home to thirty brands; they are classified as classic and distinctive and span from luxury hotels to upper midscale (Marriott). The corporate philosophy of Marriott International is, “Take care of associates and they will take care of the customers (Core Values and Heritage). Bill Marriott strives to give his employees the best possible working conditions, competitive wages and salaries, and excellent benefits (Introduction to Hospitality Management, 26). Marriott International incorporates several core values into their brand, they include: put people first, pursue excellence, embrace change, act with integrity, and serve our world (“Core Values and Heritage). These core values help Marriott International drive the culture, J.W. Marriott Jr. said, “Culture is the life-thread and glue that links our past, present, and future (Introduction to Hospitality Management, 24). Through these values Marriott International works to achieve goals through sustainability and social …show more content…
Because according to J. W. Marriott you should, “go to every length to find, hire, and train good employees and treat them like your family. This is the crux of your whole operation (“The Marriott Management Philosophy”).” Marriott makes sure the guests are satisfied with their surroundings with their innovative models that appeal to a variety of different tastes (Our Story of Innovation). While researching I found that Marriott focuses in on diversity and inclusion. They have been in the process of more diversity outreach inside and outside of the United States. I feel like this provides a sense of comfort and represents a whole other perspective of hospitality (Diversity and Inclusion Global Fact Sheet). They continue to grow their business even through smaller details such as introducing their food services into hospitals, colleges, and universities. This provides many people an insight to how they treat their customers and what Marriott has to offer. For Bill Marriott says, “That it is not brain surgery. This is being good to people and they will return the favor (The Marriott