Hill Physicians Medical Group Case Study

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In our modern healthcare environment, medical technology and procedures are constantly changing overtime. Additionally, there are a number of challenges faced by the healthcare system such as aging population, increasing prevalence of chronic diseases, improving health technologies, and rising expectation of its consumers. All these challenges put an ever-increasing pressure on the healthcare department as a whole. As an outcome, there is an ongoing competition and high demand for quality care. One such practice that has implemented certain innovative and collaborative solutions to overcome such challenges is Hill Physicians Medical Group (“Hill”).
Background to the Hill Physicians Medical Group
Hill is a for-profit organization that is among
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EMR, which is primarily designed to provide medical records, medical histories, demographics, , insurance type, billing, and any other special notes (Cucciniello, Lapsley, Nasi, & Pagliari, 2015). Therefore, Hill has adapted this type of innovation, and the software being used is called the NextGen EMR (Emswiler & Nicholas, 2009). This innovation is still replicable, in fact in higher demand than ever, especially after the passing of the Health Information Technology for Economic and Clinical Health Act (HITECH) of 2009. According to which healthcare organizations are provided more than approximately $19 billion towards the implementation of various health information technologies (HITs) (Cucciniello et al, 2015). NextGen EMR software, apart from being a user friendly, it also contains other features that are essential for a multi-site organization such as Hill. Some of these key features are NextGen Practice management for financial as well as administrative work, NextGen Ambulatory with ePrescribing, secured data sharing via cloud, excellent IT support service, NextGen Patient portal, more than 25 specialties, and other analytics tool for best medical care (NextGen, 2015). In addition, this EMR software also meets the current legal or compliance standards, by the successful incorporation of the ICD-10 codes, which automatically get …show more content…
Even though, this tool was free of cost, but incorporating two different softwares is not an easy task, as it requires both time and investment, to train users. Therefore, under such a scenario NextGen is the most viable option as only one software can serve multiple functions. Furthermore, technology alone is not sufficient for ensuring quality care; it also needs its staff such as the service planner, managers, to understand both the human as well as organizational processes involved in motivation change and adoption (Cucciniello et al,

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