Arrowhead Regional Medical Center (ARMC) is an acute care facility located in Colton, California. The facility provides a full range of acute and psychiatric services, inpatient, and outpatient services and is also a teaching hospital. The medical center has three off site primary care clinics, which are the extensions of the outpatient services. The hospital houses multitude of services, which consist of: acute care hospital, outpatient (ambulatory) services, behavioral health and diagnostic and treatment services. The hospital utilizes 366 inpatient beds, which are situated in private rooms. The behavioral health uses 90 beds; in totality there are 456 beds. The Emergency Department at ARMC is a level II trauma center and contains a designated
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KPMC consistenly surpasses all the quality measures set by CMS and is ranked 19th in California and #1 in Riverside metro area, according to the U.S. Health News. ARMC is currently not ranked. Kaiser Permanente is a well-recognized organization that is known for its quality care and is always ahead of the innovative curve. Kaiser Permanente’s integrated system and robust primary care system has been proven very successful for them and very challenging for their competitors. KPMC’s payor mix is very diverse and therefore reimbursement is greater than ARMC. ARMC lacks such integrated system and is proactively trying to fill the gaps through its fragmented system in order to serve its population better and diversify its payor …show more content…
Its biggest competitor is Kaiser Permanente Fontana Medical Center (KPFMC), which is number one in the SB County area. However, due to high level of Medi-cal patients in the area, ARMC is always busy. ARMC serves 80% of IEHP patients which other healthcare entities like KPMC and LLUMC do not cater to. This is due to low reimbursement rates per patient. On average, ARMC serves people from lower socio-economic status and suffer from multiple chronic diseases. In order to better serve this population, ARMC is heavy on the ambulatory services. The outpatient services provide preventative care that is needed for such population in order to control prevalent chronic diseases. Patients who are at high risk have care managers assigned to them. These managers are responsible for educating, tracking the patient through the system, and controlling their symptoms. They provide all the necessary services that a patient needs whether its transportation or medication, ARMC provide wide array of services to cater to this population. The overall goal is to keep the patients as healthy as possible and out of the ER. This will enhance the quality of care and will be cost efficient as
KPMC consistenly surpasses all the quality measures set by CMS and is ranked 19th in California and #1 in Riverside metro area, according to the U.S. Health News. ARMC is currently not ranked. Kaiser Permanente is a well-recognized organization that is known for its quality care and is always ahead of the innovative curve. Kaiser Permanente’s integrated system and robust primary care system has been proven very successful for them and very challenging for their competitors. KPMC’s payor mix is very diverse and therefore reimbursement is greater than ARMC. ARMC lacks such integrated system and is proactively trying to fill the gaps through its fragmented system in order to serve its population better and diversify its payor …show more content…
Its biggest competitor is Kaiser Permanente Fontana Medical Center (KPFMC), which is number one in the SB County area. However, due to high level of Medi-cal patients in the area, ARMC is always busy. ARMC serves 80% of IEHP patients which other healthcare entities like KPMC and LLUMC do not cater to. This is due to low reimbursement rates per patient. On average, ARMC serves people from lower socio-economic status and suffer from multiple chronic diseases. In order to better serve this population, ARMC is heavy on the ambulatory services. The outpatient services provide preventative care that is needed for such population in order to control prevalent chronic diseases. Patients who are at high risk have care managers assigned to them. These managers are responsible for educating, tracking the patient through the system, and controlling their symptoms. They provide all the necessary services that a patient needs whether its transportation or medication, ARMC provide wide array of services to cater to this population. The overall goal is to keep the patients as healthy as possible and out of the ER. This will enhance the quality of care and will be cost efficient as