Happy Hospital Case Study

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Introduction
Now a day, it have many size of hospital. But most hospital needed to improve service. Because of in this time, it have more hospital that are the competitor. Happy Healthy Hospital is one of medium size hospital that will develop to be a modern hospital. Modern hospital are the hospital that use a technology with the process of service or use to manage the system to be easy to use. Such as apply technology to manage the queue of patients. But the way to develop itself to be a modern hospital that have many problem to solved, one of it are the staff or an employee for each division will learn to use an IT system with the process of division’s works.For Happy Healthy Hospital use IT system in some part of the hospital but it does
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But the messengers does not have enough to send the medical records from department the other department.So the Happy Healthy Hospital board have a questionnaires to asked with the patients, it showed the patients use more time to waiting the process of seeing a doctor until receiving drug were completed.Although Happy Healthy Hospital used the IT system or any technology but it is not enough for all process of the Hospital because of Happy Healthy Hospital uses IT only in some department for instance Outpatient Department, Inpatient Department, Internal Medicine Department, Finance and Pharmacy.Although Happy Healthy Hospital have a IT depatment worked about network, developed application same as the other comapanies but IT system does not applied to all department in the hospital for now. The records for each patient,The Happy Healthy Hospital keep the data on the paper-based only.Happy Healthy Hospital have a co-partner are a medicine companies and have a supplement in Happy Healthy Hospital’ brand. And for now, Happy Healthy Hospital will applied and restructure the IT system to develop the system of hospital to be a modern hospital in next 5 …show more content…
Recommendation Solution มีappให้officerในการเชคว่าcall to patientเรียบร้อย ถ้าโทรแล้วไม่ติด (ไม่ได้ติ้กไว้)ในวันนั้นตอนใกล้ๆหมดรายชื่อ appจะเตือนofficerอีกครั้งให้โทรใหม่

appส่งข้อความอัตโนมัติให้คนไข้ เตือนวันเวลาที่มีนัด

Happy Healthy Hospital does not used an IT system to store the medical record of each patients and does not have any technology to help the process of some works such as technology to help about calling back to the patients who does not pick up the call of appointmant schedule.
The first way to solve lack of sending a medical record is
Second,
Third,created an application to contact and manage the schedule of doctor and patients that update the new schedule and show the new schedule to both of doctor and patients.
// use technology to manage queue such as automatic calling number of patients.

-Propose

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