Introduction The Midtown Family Clinic is a private healthcare facility owned and managed by Dr. Harold Thomson. The clinic began its operations in 1990. An increase in the number of family residences is what motivated Dr. Thomson to open the clinic. The clinic employs two nurses who assist Dr. Thomson in both administrative and clinical operations. The clinic is currently facing operational and financial challenges. The challenges are as a result of an increase in the number of patients and a limited number of staffs. The clinic largely relies on a manual system of record keeping and managing finances. This has increased the workload of the two nurses and the waiting time for the patients. The patients wait for a minimum of 1-2 hours to
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This is a very important move as the system would automate a lot of operations, reducing the workload of the nurses and the waiting time for the patients (Menachemi and Collum, 2011). The increased efficiency would enable the clinic to increase the number of clients it can handle thereby increasing its revenue. The system would remove the need to use a third party company to bill insurance companies. This too would increase the clinic’s revenue as there will be no billing expenses. This report provides recommendations to the clinic on its system requirements.
I. Organizational Analysis and Requirements
A. Introduction
The organization analysis and requirements section review the operations, staff and the processes of Midtown Family Clinic. The purpose of the review is to identify the strategic ways in which the clinic can use technology to enhance its operations. The review also looks at the problems, processes, data/information, users of the system and the system requirements.
B. Strategic Use of Technology
For effective use of technology, an organization ought to carefully look at its strategic goals and determine how technology can help achieve those goals (Stefanus, 2017). Below are Midtown Family Clinic’s strategic …show more content…
The system should generate financial reports for the manager
9. The system should accept, store and retrieve staff information
10. The system should generate staff payroll
A. Summary
Use of EHR system will be very critical in the management of Midtown Family Clinic. When put in place, the system will be able to integrate all the services and functions of the Clinic to achieve its strategic goals. Proper management, easy patient storage, and retrieval, confidentiality and integrity are major areas that will be addressed by the system. The components and the requirements of the EHR system have also been detailed. The analysis will help the clinic understand its system requirements and guide in procuring a good EHR system.
References
Healthit.gov. (2017). What is an electronic health record (HER)? Retrieved from: https://www.healthit.gov/providers-professionals/faqs/what-electronic-health-record-ehr Menachemi, N., & Collum, T. H. (2011). Benefits and drawbacks of electronic health record systems. Risk management and healthcare policy, 4, 47.
Stefanus, R. (2017). Business Processes and Information Systems. Retrieved from:
This is a very important move as the system would automate a lot of operations, reducing the workload of the nurses and the waiting time for the patients (Menachemi and Collum, 2011). The increased efficiency would enable the clinic to increase the number of clients it can handle thereby increasing its revenue. The system would remove the need to use a third party company to bill insurance companies. This too would increase the clinic’s revenue as there will be no billing expenses. This report provides recommendations to the clinic on its system requirements.
I. Organizational Analysis and Requirements
A. Introduction
The organization analysis and requirements section review the operations, staff and the processes of Midtown Family Clinic. The purpose of the review is to identify the strategic ways in which the clinic can use technology to enhance its operations. The review also looks at the problems, processes, data/information, users of the system and the system requirements.
B. Strategic Use of Technology
For effective use of technology, an organization ought to carefully look at its strategic goals and determine how technology can help achieve those goals (Stefanus, 2017). Below are Midtown Family Clinic’s strategic …show more content…
The system should generate financial reports for the manager
9. The system should accept, store and retrieve staff information
10. The system should generate staff payroll
A. Summary
Use of EHR system will be very critical in the management of Midtown Family Clinic. When put in place, the system will be able to integrate all the services and functions of the Clinic to achieve its strategic goals. Proper management, easy patient storage, and retrieval, confidentiality and integrity are major areas that will be addressed by the system. The components and the requirements of the EHR system have also been detailed. The analysis will help the clinic understand its system requirements and guide in procuring a good EHR system.
References
Healthit.gov. (2017). What is an electronic health record (HER)? Retrieved from: https://www.healthit.gov/providers-professionals/faqs/what-electronic-health-record-ehr Menachemi, N., & Collum, T. H. (2011). Benefits and drawbacks of electronic health record systems. Risk management and healthcare policy, 4, 47.
Stefanus, R. (2017). Business Processes and Information Systems. Retrieved from: