Conflict Essay

1167 Words May 3rd, 2016 5 Pages
Running head: CONFLICT IDENTIFICATION AND RESOLUTION
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Conflict identification and Resolution
Chukwunonso I. Okafor
Mgt 610 & Organizational behavior
Pamela Gordon
May 2, 2016

CONFLICT IDENTIFICATION AND RESOLUTION
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Introduction
Two heads are better than one. Successful industries are not individual orientated; they are team orientated. No one company is independent of its employees. Organizations need their teams to make collaborative efforts to impact a positive outcome. Teams are a combination of different talents coming together for a common goal. (According to Baack, 2012) Great teams consist of team members with the most highly developed skills wereadaptable, collaborative, committed, communicative, competent,
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According to Baack, 2012), when recruiting, selection criteria make it possible to encourage applications by individuals interested in collaboration. During interviews,

CONFLICT IDENTIFICATION AND RESOLUTION
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managers can discover those who have participated in team efforts as part of their education.
Establishing this attribute early on in the hiring process can help prevent or reduce potential conflicts that can undermine a team’s effort. Very often managers sieve through applications to find individuals that have had past affiliations with groups such as fraternities, sororities or military background for example to have an idea of how collaborative a potential employee can be. For example, in the company I work for managers take careful consideration when hiring.
They look for team players and individuals with good personalities and have teachable characteristics by asking personality questions. This comes first before going into how well qualified an employee is. Many of the managers prefer taking someone with a high level of characteristics that can be teachable over an individual that is highly qualifies with a low character level. This has proven to be effective in my company for “bringing the right people to the table.” In order to resolve conflicts a manger must impose the right approach to prevent the situation from going out of control. For example, when I used to work in retail. We were divided into shifts. I was in shift C

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