Examples Of Functional Conflict

Successful organizations often have to overcome challenges in order to achieve the organization’s goals. These challenges are often met with conflict among employees and departments. Conflicts in organizations are often related to control, power and recognition among employees and departments. Two types of conflict that can occur within an organization are functional and dysfunctional. When these types of conflict arise, an organization has the opportunity to improve itself or it can allow the conflict to negatively impact the organization. Functional conflict is a healthy and positive disagreement that supports the group’s goals and improves performance. An example of functional conflict is when a bottleneck is identified in a manufacturing …show more content…
I rely on other departments to provide me reports and upload files to properly allocate shared service costs across the organization. On a monthly basis, I needed to have these files reviewed and uploaded by noon on the first day of each month. However, for three months straight a co-worker would send the uploads at 11:45am which would not provide a lot of time for me to review and upload the files. I believed that the co-worker was procrastinating until the last minute and forcing me to hurry through my review and upload process. However, through communication, collaboration and feedback we were able to resolve this conflict by setting realistic goals so we both can have our responsibilities complete by our assigned …show more content…
However, when these conflicts arise it will be up to the individuals to manage and resolve the conflict. Successful organizations have learned how to minimize conflicts instead of allowing conflicts to impact their culture. Through communication, listening and collaboration conflicts can be resolved with a solution that everyone can live