The chapter displays why conflict arises and ways to deal with it or try to eliminate it. However, the chapter also expands on conflict and mentions ways to turn conflict into an asset which aligns with the videos principles. The textbook mentions how if we want to be good leaders it is important to be creative and adaptable when it comes to dealing with conflict. Also, the textbook mirrors the video in mentioning the importance of being aware of the conflict that is present and addressing it or coming up with a plan for it. Charles states that we need to name the difference as a conflict and address it. Even though it is always going to be difficult and we do not want to make things worse, it is a necessary step in the conflict resolution process because nothing can get done when there is a huge conflict blocking our judgement. This was represented in the example Charles provided where he told a wife and husband that he did not think they should stay married. Therefore, this is a hard topic to just bring up, however, it was a crucial step in order to turn the conflict into a
The chapter displays why conflict arises and ways to deal with it or try to eliminate it. However, the chapter also expands on conflict and mentions ways to turn conflict into an asset which aligns with the videos principles. The textbook mentions how if we want to be good leaders it is important to be creative and adaptable when it comes to dealing with conflict. Also, the textbook mirrors the video in mentioning the importance of being aware of the conflict that is present and addressing it or coming up with a plan for it. Charles states that we need to name the difference as a conflict and address it. Even though it is always going to be difficult and we do not want to make things worse, it is a necessary step in the conflict resolution process because nothing can get done when there is a huge conflict blocking our judgement. This was represented in the example Charles provided where he told a wife and husband that he did not think they should stay married. Therefore, this is a hard topic to just bring up, however, it was a crucial step in order to turn the conflict into a