Indeed, when deciding which candidate is the best fit for a position, reviewing resumes only gives you part of the picture, and evaluating candidates for skills that cannot be ascertained from a job application can be a daunting task. However, there's no doubt that assessing candidates on intangible skills such as leadership abilities, motivation and engagement is harder than identifying employee’s physical education, training, and experience, that’s why it’s essential in today’s competitive job market to look beyond the resume to ensure that the best candidates receives the job offer.
In addition, it is critical that the hiring business manager or HR partner help in rewriting outdated job descriptions so that not only are the KSAs clearly stated, but the job requirements are also listed. This way potential employees will know the needed skills in order …show more content…
it’s not guaranteed that a manager you have worked for will provide a reference to a new company upon request. This is because a company, or any person within a company, which through their words or actions provides potentially damaging information can be held legally liable for any misrepresentations. It is usually the case that your manager will hand over any phone requests for references to the HR business office because of regulatory issues as discussed in our text at the end of chapter