Essay about Business Case

10257 Words Nov 26th, 2013 42 Pages
CASE: SM-136 DATE: 10/24/04

BETTER MEDICINE THROUGH INFORMATION TECHNOLOGY
INTRODUCTION The health care industry in the United States was troubled. Most of the world’s state-of-the-art health care research occurred in U.S. university and corporate laboratories. Similarly, most of the best centers in the world for delivery of health care were located in the U.S. However, the costs of health care in the United States were exploding and overall quality, along many dimensions, was not increasing. For U.S. consumers it was the best of times and the worst of times—health care services were often terrific if judged by the ability of individual physicians to do more for patients and yet, as judged on almost any broad parameter such as life
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Better Medicine Through Information Technology SM-136

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Some of the key stakeholders who paid most of the bills, including the U.S. government, thought that increased use of information technology (IT) in health care could help the industry become more efficient as well as improve overall quality. They thought the industry was ripe to benefit from many of the recent advances in IT, such as cheap processing power and storage, widely distributed broadband networks (connected to the Internet) and other technologies that had already been adopted by other industries in the 1990s. From the research bench to the hospital bed and doctor’s office there was

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