Servant Leadership Research Report
Methods section of this report will describe data collection methods to show the combined effectiveness of training and development, and leading by example in a servant leadership environment. The Results section will provide an analysis of the data collected followed by a conclusion and recommendations for future research.
There have been numerous studies conducted on Servant Leadership and the impact at the organizational and individual contexts. Findings include leading by example (e.g. modeling behavior, mentoring) and formal training (e.g. leaders and followers-employees) are mediators of organizational citizenship behavior, organizational success, organizational commitment and psychological empowerment. Researchers have created several framework parameters to identify and clarify the factors to measure the effectiveness of servant leadership and ensuing environment.
An examination of sales turnover revealed that it was disruptive to producing and maintaining relationships with customers, which consequently, had a negative effect on the organizational success and employee satisfaction (Chonko, Grisaffe, Jaramillo, & Roberts, 2009). This literature review explores whether combining training and leading by example in a servant leadership, sales environment will result in higher employee engagement, organizational citizen behavior and organizational success.
Background. Frustrated with the status quo of leadership, which…