Pmbok 5, Ch 9 - Definitions

Front 1

Activity Resource Requirements

Back 1

The types and quantities of resources required for each activity in a work package.

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Change Request

Back 2

A formal proposal to modify any document, deliverable, or baseline.

Front 3

Colocation

Back 3

An organizational placement strategy where the project team members are physically located close to one another in order to improve communication, working relationships, and productivity.

Front 4

Confidentiality Agreement

Back 4

A legal contract between at least two parties that outlines confidential material, knowledge, or information that the parties wish to share with one another for certain purposes, but wish to restrict access to or by third parties. It's a contract through which the parties agree not to disclose information covered by the agreement

Front 5

Conflict Resolution:
Collaboration or Problem Solving

Back 5

Conflict resolution technique: Incorporating multiple viewpoints and insights from differing perspectives; requires a cooperative attitude and open dialogue that typically leads to consensus and commitment.

Front 6

Conflict Resolution:
Compromise / Reconcile

Back 6

Conflict resolution technique: Searching for solutions that bring some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict.

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Conflict Resolution:
Force / Direct

Back 7

Conflict resolution technique: Pushing one's viewpoint at the expense of others; offering only win-lose solutions, usually enforced through a power position to resolve an emergency.

Front 8

Conflict Resolution:
Smooth / Accommodate

Back 8

Conflict resolution technique: Emphasizing areas of agreement rather than areas of difference; conceding one's position to the needs of others to maintain harmony and relationships.

Front 9

Conflict Resolution:
Withdrawing / Avoiding

Back 9

Conflict resolution technique: Retreating from an actual or potential conflict situation; postponing the issue to be better prepared or to be resolved by others.

Front 10

Contract

Back 10

A mutually binding agreement that obligates the seller to provide the specified product or service or result and obligates the buyer to pay for it.

Front 11

Develop Project Team

Back 11

The process of improving competencies, team member interaction, and overall team environment to enhance project performance.

Front 12

Enterprise Environmental Factors

Back 12

Conditions, not under the immediate control of the team, that influence, constrain, or direct the project, program, or portfolio.

Front 13

Expectancy Theory

Back 13

A theory proposes that an individual will decide to behave or act in a certain way because they are motivated to select a specific behavior over other behaviors due to what they expect the result of that selected behavior will be. It defines motivation as a process governing choices among alternative forms of voluntary activities, a process controlled by the individual. The individual makes choices based on estimates of how well the expected results of a given behavior are going to match up with or eventually lead to the desired results. Motivation is a product of the individual’s expectancy that a certain effort will lead to the intended performance, the instrumentality of this performance to achieving a certain result, and the desirability of this result for the individual, known as valence.

Front 14

Expert Judgment

Back 14

Judgment provided based upon expertise in an application area, knowledge area, discipline, industry, etc., as appropriate for the activity being performed. Such expertise may be provided by any group or person with specialized education, knowledge, skill, experience, or training.

Front 15

Focus Groups

Back 15

An elicitation technique that brings together prequalified stakeholders and subject matter experts to learn about their expectations and attitudes about a proposed product, service, or result.

Front 16

Ground Rules

Back 16

Expectations regarding acceptable behavior by project team members.

Front 17

Manage Project Team

Back 17

The process of tracking team member performance, providing feedback, resolving issues, and managing team changes to optimize project performance.

Front 18

Management Skills

Back 18

The ability to plan, organize, direct, and control individuals or groups of people to achieve specific goals.

Front 19

Maslow's Heirarchy of Needs

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A motivational theory in psychology which states that people are motivated to achieve certain needs. Levels of needs identified in this theory include: Physiological needs (breathing, food, water, sex, sleep, homeostasis, excretion), Safety needs (security of: body, employment, resources, morality, family, health, property), Love/belonging (friendship, family, sexual intimacy), Esteem (self-esteem, confidence, achievement, respect of others, respect by others), and Self-Actualization (morality, creativity, spontaneity, problem solving, lack of prejudice, acceptance of facts).

Front 20

Multi-Criteria Decision Analysis

Back 20

This technique utilizes a decision matrix to provide a systematic analytical approach for establishing criteria, such as risk levels, uncertainty, and valuation, to evaluate and rank many ideas.

Front 21

Networking

Back 21

Establishing connections and relationships with other people from the same or other organizations.

Front 22

Non-Disclosure Agreement (NDA)

Back 22

A legal contract between at least two parties that outlines confidential material, knowledge, or information that the parties wish to share with one another for certain purposes, but wish to restrict access to or by third parties. It's a contract through which the parties agree not to disclose information covered by the agreement.

Front 23

Observations

Back 23

A technique that provides a direct way of viewing individuals in their environment performing their jobs or tasks and carrying out processes.

Front 24

Organizational Breakdown Structure (OBS)

Back 24

A hierarchical representation of the project organization that illustrates the relationship between project activities and the organizational units that will perform those activities.

Front 25

Performance Appraisal

Back 25

A collection of tools or techniques used during the course of a project that can include clarification of roles and responsibilities, constructive feedback to team members, discovery of unknown or unresolved issues, development of indiviual training plans, and the establishment of specific goals for future time periods.

Front 26

Plan Human Resource Management

Back 26

The process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan.

Front 27

Project Human Resource Management

Back 27

Project Human Resource Management includes the processes that organize, manage, and lead the project team.

Front 28

Project Management Staff

Back 28

The members of the project team who perform project management activities such as schedule, communications, risk management, etc.

Front 29

Project Organization Chart

Back 29

A document that graphically depicts the project team members and their interrelationships for a specific project.

Front 30

RACI

Back 30

A common type of responsibility assignment matrix that uses responsible, accountable, consult, and inform statuses to define the involvement of stakeholders in project activities.

Front 31

Resource Breakdown Structure

Back 31

A hierarchical representation of resources by category and type.

Front 32

Resource Histogram

Back 32

A bar chart showing the amount of time that a resource is scheduled to work over a series of time periods. Resource availability may be depicted as a line for comparison purposes. Contrasting bars may show actual amounts of resources used as the project progresses.

Front 33

Responsibility

Back 33

An assignment that can be delegated within a project management plan such that the assigned resource incurs a duty to perform the requirements of the assignment.

Front 34

Responsibility Assignment Matrix (RAM)

Back 34

A grid that shows the project resources assigned to each work package.

Front 35

Role

Back 35

A defined function to be performed by a project team member, such as testing, filing, inspecting, or coding.

Front 36

Schedule

Preferred term: Project Schedule

Back 36

An output of a schedule model that presents linked activities with planned dates, durations, milestones, and resources. Related term: Schedule Model.

Front 37

Staffing Management Plan

Back 37

A component of the human resource plan that describes when and how project team members will be acquired and how long they will be needed.

Front 38

Tuckman's Group Development Model

Back 38

A model for group development that identifies the following group development phases: Forming, Storming, Norming, Performing, and Adjourning.

Front 39

Work Breakdown Structure (WBS)

Back 39

A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables.

Front 40

MSquare Center

Back 40

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