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30 Cards in this Set

  • Front
  • Back
Raw facts that describe the characteristic of an event
Data converted into a meaningful and useful context
The development and use of information systems that help businesses achieve goals and objectives
Group of components that interact to produce information
Information System
Refers to the products, methods, inventions, and standrads that are used for the purpose of purchasing information
Information Technology
A network of activities resources, facilities, and information that interact to achieve some busiess function
Business Process
Collections of related tasks that receive inputs and process those inputs to produce outputs
Sets of procedures for executing the activites in a process
Peoples, facilities, or computer programs that are assigned to roles
Collection of business records
Movement of a data item from one activitiy to another activity or to a repository
Data flows
When an organization is the first to market with a competitive advantage
First-mover advantage
The acquisition and analysis of events and trends in the environment external to an organization
Environmental scanning
process by which a product reaches a point where on ebrand has no features that differentiates it from other brands, and customer buy on price only
Value Chain Analysis
Industry Structure>Competitive Strategy>Value Chains>Business Processes> Information Systems
Porter's 5 forces model
-Threat of substitute products or services
-Supplier Power
-Buyer Power
-Rivarly among existing competitors
-Threat of new entrants
A network of value-creating activities
Value chain
-Primary: business functions that relate directly to production of organization's product/service
Support activities: assist and facilitate the primary activites
To create a competitive advantage...
value chain must enable the organization to provide unique value to its customers
Product implementations
-Create a new product or service
-Enhance products or services
-Differentiate products or services
Process implementations
-Lock in customers and buyers
-Lock in suppliers
-Raise barriers to market entry
-Establish alliances
-Reduce costs
A set of business process that allow multiple independent entities to function as one 'virtual' organizatoin to develop and deliver products
Supply Chain
Distorted product demand information passes from one entity to the next throughout the supply chain
Bull-Whip Effect
management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability
Supply Chain Management
Extensibly Markup Language: used to model and structure data
Places logic for a service in one place and all other services go to it for that service
systematic process of creating, assessing, and altering business process
Business Process Management
Functional business process management scope
Single department
Cross-Functional business process management scopes
eliminate/reduce isolated systems and data, uses committees to resolve conflicts between departments
Interorganizational business process management scopes
most difficult to do
-SCM, credit cart transaction processing.
-Requres negotiation, contracts, litigation to resolve conflicts between organizations
Stages of BPM
1. Create model for business process components (As-is model)
2. Create and implement system componenets ( make process more efficient and effective by: automation, create linkages among processes, cost and value analysis)
3. Assess Results:
-Review the changes, and continuall to change and improve it