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13 Cards in this Set

  • Front
  • Back
Strategic Information Systems
Any kind of information system (TPS, MIS, DSS, etc.) that uses information technology to help an organization gain a competitive advantage or meet other strategic enterprise objectives
Competitive Forces
Rivalry of Competitors
Threat of New Entrants
Threat of Substitutes
Bargaining Power of Customers
Bargaining Power of Suppliers
Competitive Strategies
Cost Leadership
Other Strategies (Lock in customers/suppliers, barrier/delay for other companies to enter market, develop new products not possible without IT, include IT components in products)
Value Chain
View the firm as a chain of basic activities that add value to its products and services
Primary Processes
Directly related to manufacturing or delivering products
Support Processes
Help support the day-to-day running of the firm and indirectly contribute to products or services
Reengineering (BPR)
Fundamental rethinking and radical redesign of business processes to achieve improvements in cost, quality, speed and service
Agile Company
Can make profit in markets with broad product ranges and short model lifetimes and can produce orders individually and in arbitrary lot sizes. Supports mass customization (Individual products in large volumes)
Virtual Company
Organization that uses information technology to link people, organizations, assets, and ideas.
Interenterprise information systems
Created by virtual companies to link customers, suppliers, subcontractors and competitors
Knowledge-Creating Company
Consistently creates new business knowledge, disseminates it throughout the company, and builds in the new knowledge into its products and services
Explicit Knowledge
Data, documents and things written down or stored on computers
Tacit Knowledge
The “how-to” knowledge which reside in workers’ minds
Knowledge-Creating Companies make this type of knowledge available to others