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13 Cards in this Set
- Front
- Back
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Strategic Information Systems
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Any kind of information system (TPS, MIS, DSS, etc.) that uses information technology to help an organization gain a competitive advantage or meet other strategic enterprise objectives
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Competitive Forces
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Rivalry of Competitors
Threat of New Entrants Threat of Substitutes Bargaining Power of Customers Bargaining Power of Suppliers |
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Competitive Strategies
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Cost Leadership
Differentiation Innovation Growth Alliance Other Strategies (Lock in customers/suppliers, barrier/delay for other companies to enter market, develop new products not possible without IT, include IT components in products) |
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Value Chain
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View the firm as a chain of basic activities that add value to its products and services
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Primary Processes
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Directly related to manufacturing or delivering products
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Support Processes
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Help support the day-to-day running of the firm and indirectly contribute to products or services
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Reengineering (BPR)
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Fundamental rethinking and radical redesign of business processes to achieve improvements in cost, quality, speed and service
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Agile Company
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Can make profit in markets with broad product ranges and short model lifetimes and can produce orders individually and in arbitrary lot sizes. Supports mass customization (Individual products in large volumes)
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Virtual Company
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Organization that uses information technology to link people, organizations, assets, and ideas.
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Interenterprise information systems
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Created by virtual companies to link customers, suppliers, subcontractors and competitors
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Knowledge-Creating Company
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Consistently creates new business knowledge, disseminates it throughout the company, and builds in the new knowledge into its products and services
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Explicit Knowledge
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Data, documents and things written down or stored on computers
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Tacit Knowledge
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The “how-to” knowledge which reside in workers’ minds
Knowledge-Creating Companies make this type of knowledge available to others |
