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52 Cards in this Set

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What are the 3 types of influential leadership behavior according to More & Miller?

Directive


Consultative


Participative



___ leadership behavior is when a supervisor exhibits little or no involvement in the decision making process. Use the authority of position, and rules and regulations

Directive

___ leadership behavior is when a supervisor shows concern for officers and their needs, and also the organization's needs. Subordinates allowed to participate in decision making process

Consultive

___ is the leadership behavior where the supervisor has genuine belief and respect for subordinates, Fosters 2 way communication, consults with subordinates, supports group involvement, and power is shared.

Participative

The relationship between a supervisor and a subordinate exists along a___

Leadership continuum

Two basic leadership styles

Autocratic and democratic

Five leadership styles

Authoritarian


Democratic


Laissez-faire


Bureaucratic


Charismatic

What are three theories of leadership

Trait theory


Behavioral theory


Contingency model

What theory of leadership identifies distinguishing qualities or or characteristics a person possesses when functioning as an effective leader?

Trait theory

What are 5 groups of traits associated with leadership effeiveness (trait theory)?

Capacity


Achievement


Responsibility


Participation


Status

Theory based on Ohio State leadership study that showed two types of leadership behavior

Behavioral theory

two types of leadership behavior in relation to behavioral theory

Initiating structure


Consideration

Leader's behavior in delineating the relationship between himself and his subordinates and attempting to establish well-defined patterns of organization, channels of communication, and methods or procedures

Initiating structure

Leader's behavior indicative of friendship, mutual trust, respect, and warmth in the relationship between the leader and all members

Consideration

Five types of skills

Human


Tactical


Affective


Conceptual


Knowledge

___ holds that the leader's style must match the demands of the specific situation.

Contingency model

Fred Fiedler and assoc. first Contingency model three factors of importance

Position power


Task structure


Personal relationships

Position power

The degree to which the position itself confers upon the leader the capacity to get officers to accept and comply with directions.

Task structure

The extent to which a task is routine and structured as compared to an ambiguous and poorly defined task. When tasks are clearly defined it is much easier for a supervisor to control operational duties, and officers can be held responsible.

Personal relationships (contingency model)

When the relationship between subordinates and the leader can be described as good, the supervisor is in a good position to influence behavior due to trust.

Fiedler's TWO basic STYLES OF LEADERSHIP

Task oriented


Relationship oriented

5 categories of positional and personal power

Legitimate power


Expert power


Referent power


Coercive power


Reward power

Power that comes from policy and written directives outlining a supervisor's authority and responsibilities

Legitimate power

Power that comes from subordinates knowledge that the supervisor possesses a greater amount of knowledge

Expert power

Power that is associated from the leaders personality, sometimes identified as charisma. Quality that makes supervisor likeable.

Referent Power

Power that is based on fear and the knowledge that the supervisor has the ability to administer some type of punishment

Coercive power

Power that comes from being able to reward employees in some way. Should be viewed with positive attitudes and not abused.

Reward power

More's 6 techniques to extend power

Persuasion


Patience


Enlightenment


Openness


Consistency


Integrity



Ppeoci

Power technique that has the supervisor communicate the reason and justification when exerting influence over others

Persuasion

Power technique that has the supervisor show consideration to the shortcomings and weaknesses of each employee and balancing these against the immediate desire to attain objectives.

Patience

Power technique that describes the ability to accept and value the insights discernment and seasoning of subordinates

Enlightenment

(Power technique) the ability to accept officers for who they are now and for what they can become as growth occurs. Requires accurate awareness of goals, values, desires, and intentions

Openness

(Power technique) doing what is expected of you so your subordinates will always know where you are coming from and never have to feel as though they are being manipulated

Consistency

Power technique that describes striving for control that can only be interpreted as fair, impartial, and non manipulative. Supervisor exhibits honest and real concern

Integrity

A supervisor must shift from a focus of ___ skills to ___,____ skills

From operational skills to human skills and conceptual skills

Skills that involve techniques, methods, and use of equipment

Operational skills

These skills involve motivation, communication, and direction. It is the ability to understand why people behave the way they do in order to effectively change, direct, and control behavior

Human skills

Skill that describes the development of one's knowledge of the overall organization and awareness of how the unit fits into the organization that will allow the supervisor to work toward the attainment of the organization's goals and increase efficiencies

Conceptual skills

4 roles critical to effective leadership

Direction setter


Change agent


Spokesperson


Coach

Emphasizes the critical roles that a leader should assume in order to deal with the organizational environment and the continuing and constantly changing demands of the community

Total quality management

4 critical tasks that skilled leaders need to carry out in a high-performance organization (Harrison, 1996)

1. Permit decisions at appropriate organization level


2.build trust and openness


3. Empower others


4. Creates vision communicates to all

Intent of organization

Mission

____ provides guidance to the future

Vision

Provide a framework for acheivment

Goals

Leadership is a process that results in efficiency from

Ethical communications

Leadership is the process of influencing ___ activities toward the achievement of goals

Group

4 supervisor styles

Traditional


Innovative


Supportive


Active

(Supervisor type) embraces new philosophies and methods of policing

Innovative supervisor

(Supervisor type) actively involved alongside those supervised. Also Proactive

Active supervisors

(Supervisor type) less concerned about rules and paperwork. Encourage through praise and acknowledgement. Management buffer

Supportive supervisor

(Supervisor type) highly task oriented. Looks for numbers. Mainly believe [60%] officers job is enforcement

Traditional Supervisor

Most effective new supervisor leadership style

Task oriented