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168 Cards in this Set
- Front
- Back
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Human resources can be divided into administrative and ________ management topics.
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behavioral
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Develop HR Plan occurs during the _____ process group.
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Planning
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Acquire project team occurs during the _________ process group.
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executing
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Manage project team occurs during the _________ process group.
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executing
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A project manager must clearly show the _____ and ________ of management, team members, and other stakeholders, and may use a responsibiltiy matrix to do so.
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roles and responsibilities
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A basic definition of a ___ is one who provides the financial resources for the project.
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sponsor
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The _______ approves the final project management plan, helps evaluate trade-offs, resolves conflicts that exentd beyond the project manager's control, approves or rejects changes and provides formal acceptance of deliverables.
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sponsor
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The____ is a group of people who complete work on the project and it is their role to help plan what needs to be done by creating the WBS and creating time estimates for their work packages or activities.
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team
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A ______ is anyone who can positively or negatively influence the project, including the customer or users, the project manager and team, the project's sponsor, program and portfolio managers, the PMO, functional and operational managers within the organization, and external sellers that provide services or materials for the the project.
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stakeholder
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The ___ _________ manages and "owns" the resources in a specific department, such as IT, engineering, public relations, or marketing, and general directs the technical work of individuals from the functional area working on the project.
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functional manager
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In a _________ organization, the functional managers share responsibility to direct the work of individuals with the project manager.
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matrix
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In a _________ organization, the project manager does all the directing.
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projectized
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The project manager does little directing in a ________ organization.
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functional
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The _____ ______ is responsible for managing the project to meet project objectives.
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project manager
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The ________ ______ is responsible for governance at an executive level of the projects or programs that make up a portfolio.
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portfolio manager
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A project is included in a portfolio based on whether it meets:
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1. corporate strategy
2. value of projects 3. potential return on investment 4. whether the level of risk associated with the project is acceptable. |
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The ________ ______ is responsible for managing a group of related projects.
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program manager
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________ are combined into a program to provide coordinated control, support, and guidance.
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Projects
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Projects are combined into a program to provide coordinated control, suppor, and ________.
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guidance.
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When two project team mebers are having a disagreement the key person is ________.
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team members
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Who must solve a conflict?
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The people involved in the conflict.
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When there is a change to overall project deliverable the key person is the _______ because only he or she can approve changes to the project charter.
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sponsor
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If a functional manager is trying to pull a team member off the project to do other work the key person is the ___________.
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team member.
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If the project manager does not have the authority to get things done, the key person is the _______.
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sponsor.
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It is the _________ role to give the project manager authority in the form of a project charter.
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sponsor's
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If there are not enough resources to complete the project then the key players are the _________ and the _______.
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sponsor and functional manager
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The _________ and ______ control resources.
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sponsor and functional manager
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The team is unsure of what happens to need when the key person is the _______.
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project manager
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It is the project manager's role to take the individual estimates and combine them into a ________.
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project schedule.
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If an activity needs more time and will cause the project to be delayed the key person is the ________.
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sponsor.
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When an activity needs more time without causing the project to be delayed the key person is the _____________.
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project manager.
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If a team member is not performing the key person is the _______________ as he or she controls resources.
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functional manager
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When the team is not sure who is in charge of the project, the key person is the _____ as he or she designates the project manager in the project charter.
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sponsor
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If there is talk that the project may no lonber be needed the key person is the_______as he or she has the role of protecting the project from changes, including large changes and termination.
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sponsor.
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If the sponsor provides an unrealistic schedule objecive the key person is the ____________.
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sponsor.
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If the team is in conflict over priorities between activities then the key person is the ____ as he or settles any conflicts between activities.
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project manager
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When the project is behind schedule, the key person is the ___________ as only he or she can control the overall project schedule.
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project manager.
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If a team member determines that another method is needed to complete an acitivity the key person is the __________ as he or she has control over her activities as long as the team member meets the time, quality control, and scope objectives set up with the project manager.
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team member
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If the project is running out of funds the key person is the __________ as he or she provides funding for the project.
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sponsor
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When additional work is added to the project that will add cost and was not identified during the risk management process the key person is the ___________ as this is change in scope that must be funded by him or her.
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sponsor
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Making sure roles and responsibilities are clear occurs in the ________ __________ ______ _________ process.
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Develop Human Resource Plan
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Develop _________ __________ Plan involves enterprise environmantal factors, organizational process assets, organization charts with position descriptions, responsibiltiy assignment matrix, resource breakdown structure, organizational breakdown structure, recognition and reward systems, staffing management plan, human resource plan.
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Human Resources
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___________ __________ ________ means company culture and existing systems that the project will have to deal with or can make use of.
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Enterprise Environmental Factors
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Some enterprise environmental factor concerns are:
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1.What organizations will be involved in the project.
2. Are there hidden agendas? 3. Is ther anyone who does not want the project? 4. What is availability of team members? |
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Processes, procedures, and historical information are examples of _________ ________ _______.
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Organizational Process Assets.
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A responsibilty assignment matrix does not show _________.
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When people will do their jobs (time).
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A ____ ________ _____ is a chart that cross-references team members with the activities or work packages they are to accomplish.
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Responsibilty Assignment Matrix
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A _________, ______, __________, and ________ Chart is type of responsibility assignments matrix that defines role assignments more clearly than a Responsibilty Assignment Matrix.
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Responbile, Accountable, Consult, and Inform (RACI)
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An _______ ________ ______ chart show responsibility by department.
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Organizational Breakdown Structure
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A _______ _________ Structure breaks the work down by type of resource.
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Resource Breakdown
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The result (output) of the Develop Human Resource Plan process is, of course, a:
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human resource plan
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The Human Resource Plan includes:
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1. Roles and responsibilities
2. Project organization charts 3. Staffing management plan |
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The _____ _____ plan includes all of the following:
1. staff acquisition plan 2. resource calendars 3. staff release plan 4. staff training needs 5. recognition and rewards 6. compliance (how will the project comply with any rules related to human resources?) 7. Safety |
Staffing Management
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One of the best ways to gain cooperation is to create ___________ and ________ systems
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recognition and reward
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A _________ __________ is a bar chart that shows the number of resources user per time period and where there is a spike in the need for resources.
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Resource Histogram
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With information gleaned from the resource histogram a project manager can:
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arrange for the resources necessary at that time or change the project to minimize the peaks and valleys of resource usage (level resources)
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The acquire project team process occurs during the _________ process group.
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executing
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The project management plan, enterprise environmental factors, and organizational process assets are inputs to the ____- ______- ________ process
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Acquire Project Team
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Acquiring the project team involves:
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1. knowing which resources are preassigned and confirming availability
2. Negotiating for the best possible resources 3. Hiring new employees 4. Hiring resources through the contracting process from outside the performing organization -- outsourcing 5. Understanding the possibilities and problems with using virtual teams -- teams made up of people who never or rarely meet 6. Managing the risk of resources becoming unavailable |
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Resources may be acuired through ________.
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negotiation
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To negotiate for resources from within the organization, the project manager should:
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1. know the needs of the project and its priority within the organization
2. be able to express how the resources manager will benefit frm assisting the project manager 3. understand that the resource's manager has his or her own work to do and that the individual may not gain benefits from supporting the project. 4. Do not ask for the best resources if the project does not need them. 5. be able to prove, by using the tools of project management, such as network diagram and project schedule, why the project requires the stated quantity of resources 6. use the negotiation as an opportunity to discover what the recource's manger will need from the project manager in order to manage his or her own resources. 7. build a relationship so that the project manager can call on the resource's manager's expertise later in the project if needed. Work with the resources manager to deal with the situaiton as they arise. |
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The "________ ______" is something to be aware of when dealing with team members. There can be a tendency to rate t eam members high or low on all factors due to the impression of a high or low rating on some specific factor.
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halo effect
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______ ________ is forming the project team into a cohesive group working for the best interest of the project, to enhance project performance.
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Team building
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It is the _____ ________ job to guide, manage, and improve interaction of team members.
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project manager
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The project manager should improve ______ and ______ among the team members.
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trust and cohesiveness
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The project manager should incorporate _____ _______ activities into all project activities.
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team building
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_____ creation is a team-building tool.
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WBS
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Team building should start _____ in the life of a project.
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early
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If your team does not _______ you, you can not easily be successful; the team will not take your direction or follow your instructions, and the project will suffer.
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trust
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In the _______ stage people are brought together as a team.
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Forming
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In the _____ stage there are disagreements as people learn to work together.
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Storming
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In the _______ stage the team becomes efficient and works effectively together. This is the point when the project manager can give the most attention to developing individual team members.
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Performing
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In the _____ stage the project ends and the team is disbanded.
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Adjourning
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In the _______ stage team members begin to build good working relationships.
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Norming
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Any training needed by the team members in order to perform on the project or to enhance their performance is a project cost and should be paid for by the project and documented in the __________ ________ plan.
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human resources
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________ are meant to evaluate and enhance the effectiveness of the team as a whole.
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Performance Assessments
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The Manage Project Team process is done during the _______ process group and involves all the day-to-day management of people that you are likely already doing.
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executing
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Encouraging good communications, working with other organizations, using negotiation skills, using leadership skills, observing what is happening, using an issue log, keeping in touch, completing project performance appraisals, making good decisions, influencing stakeholders, and being a leader are part of the ________ ________ _______ __________ ________ process.
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Managing the project management team
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In good project management, the ____ _____ helps create the project management plan.
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project team
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_________ power is based on your position.
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Formal
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________ power stems from giving rewards.
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Reward
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______ power comes from the ability to penalize a team member.
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Penalty (coercive)
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_______ power comes from being the technical or project management expert.
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Expert
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_______ power comes from another person likeing you, respecting you, or wanting to be like you.
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Rerferent
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The best forms of power are ______ and ______.
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Expert and reward
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____ is the worst form of power.
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Penalty
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_____, ______, and _______ are powers derived from the project manager's position in the company.
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Formal, Reward, Penalty.
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_______ power is earned on your own.
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Expert
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________ _______ refers to a manager using different leadershuip styles based on the people and project work they are dealing with.
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Situational leadership
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_______ style of leadership involves telling others what to do.
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Directing
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______ style of leadership involves coordinating the input of others.
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Facilitating
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_____ style of leadership involves helping others achieve their goals.
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Coaching
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______ style of leadership involves providing assistance along the way.
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Supporting
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_______ is a top-down approach where the manager has power to do whatever he or she wants.
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Autocratic
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_____ is a bottom-up approach that uses influence to achieve results. The manager obtains others' opinions and acts as the servant for the team.
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Consultive
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______-_______ style is where the manager solicits input from team members, but retains decision-making authority.
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Consultive-Autocratic
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In _____ style problem solving is done in a group, and decisions are made based on group agreement.
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Consensus
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In ________, the manager establishes goals and then gives the project team sufficient authority to complete the work.
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Delegating
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The ________ style focuses on following procedures exactly.
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Bureautic
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________ managers energize and encourage their teams in performing project work. With this style, project success may become dependent on the presence of the charismatic leader, and the team relies on the leader for motivation.
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Charismatic
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The _________ or ______ style involves encouraging team participation in the decision making process. Team members "own" the decision made by the group, which results in improved teamwork and cooperation.
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Democratic or Participative
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The frenct term_____-______ has been translated as meaning "allow to act," alow to do" or "leave alone"
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Laissez-faire
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The _______ style depnds on the manager's own technical knowledge and ability.
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Analytical
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A _____ is a manager who is constantly giving directions. His or her competative attitude drives the team to win.
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Driver
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The ________ style emphasizes teamwork, team building, and team decision making. These managers work with their teams to influence project implementation.
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Influencing
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Conflict is _____ because of the nature of projects trying to address the needs and requirements of many stakeholders, limited power of the project manager, and necessity of obtaining resources from functional managers.
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INEVITABLE
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Conflicts can be _________.
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beneficial
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Conflict is resolved through:
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openness, identifying the causes, and problem solving by the people involved and their immeidate managers.
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The project manager has a professional responsibility as part of basic project management to attempt to avoid conflicts through the following actions:
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1. Keeping team informed
2. Clearly assigning work without ambiguity or overlapping responsibilities. 3. Making work assignments interesting and challenging 4. Following good project management planning practices |
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The seven sources of conflict include:
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1. Schedules
2. Project priorities 3. Resources 4. Technical opinions 5. Administrative procedures 6. Cost 7. Personality |
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__________ means solving the real problem so that the problem goes away and it leads to a win-win situation.
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Confronting
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_________ involves finding solutions that bring some degree of satisfaction to both parties. This is a lose-lose situation since no party gets everything. It is 2nd to confronting.
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Compromising
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_________ technique is where the parties retreat or postpone a decision on a problem.
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Withdrawl (Avoidance)
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________ technique of conflict resolution emphasizes agreeement rather than differences of opinion.
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Smoothing (Accommodating)
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In the ________ technique the parties try to incorporate multiple viewpoints in order to lead to consensus.
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Collaborating
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The ________ technique involves pushing one viewpoint at the expense of another.
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Forcing
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The steps of problem solving are:
1. Define what is the real or root problem, not what is presented to you or what appears to be the problem 2. Analyze the problem 3. Identify solution 4. pick a solution 5. implement a solution and lastly _______________. |
Review the solution, and confirm that the solution solved the problem.
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In the _____ theory employees believe their efforts will lead to effective performance and expect to be rewarded for thier accomplishments will remain productive as rewards meet their expectations.
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Expectancy Theory
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In ________, a neutral party hears and resolves a dispute.
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Arbitration
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Some employees enjoy special rewards known as ____ such as assigned parking spaces, corner offices, and executive dinning.
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Perquisites (Perks)
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________ benefits are the "standard" benefits formally given to all employees, such as eduction benefits, insurance, and profit sharing.
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Fringe
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Top of Pg 333
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Motivation Theory
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McGregor's Theory __ managers believe that people need to be watched every minute. People are incapable, avoid responsibility, and avoid work whenever possible.
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X
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McGregor's Theory __ managers believe that people are willing to work without supervision, and want to achieve. People can direct their own efforts.
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Y
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_______ message is that people are not most motivated to work by security or money. Instead, the highest motivation is to contribute and to use their skills.
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Maslow's
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The first phase requirement of Maslow's pyramid is ________, need for air, water, food, housing, and clothing.
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Physiological
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The 2nd step of Maslow's Pyramid is _______, security, stability, freedom from harm.
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Safety
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The 3rd tier of Maslow's Pryramid is _________, love, affection, approval, friends, association.
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Social
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The 4th tier of Maslow's Pyramid is _________, accomplishment, respect, attention, appreciation.
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Esteem
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The top of Maslow's Pryamid is ___________, self-fulfillment, growth, learning.
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Self-actualization
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David McClelland's Theory of Needs (or Acquired Needs Theory) states that people are most motivated by three needs, they are:
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1. Need for Achievement
2. Need for Affiliation 3. Need for Power |
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Need for ________ has the following behavior styles:
1. These people should be given projects that are challenging, but reachable 2. They like recognition. |
Achievement
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Need for _______ has the following behavior styles:
1. These people work best when operating with others 2. They seek approval rather than recognition. |
Affiliation
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Need for ___ has the following behavior styles:
1. People whose need for power is socially oriented, rather than personnally oriented, are effective leaders and should be allowed to manage others. 2. These people like to organize and influence others. |
Power
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Examples of ______ ______ include; working conditions, salary, personal life, relationships at work, security, status.
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Hygiene factors
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Examples of _______ _______ include responsibility, self-actualization, professional growth, recognition.
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Motivation agents
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_________ is the only form of power not derived from the project manager's position.
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Expert
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The highest point of Maslow's hierarchy of needs is called ___________.
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Self-actualization
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The halo effet refers to the tendency to ____________.
A. Promote from within B. Hire the best C. Move people into project management because they are good in their technical fields. D. Move people into project management because they have had project management training |
C. Move people into project management because they are good in their technical fields.
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The sponsor's role on a project is BEST described as:
A. Helping to plan activities B. Helping to prevent unnecessary changes to project objectives. C. Identifying unnecessary project constraints D. Helping to put the project management plan together. |
B. Helping to prevent unnecessary changes to project objectives
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Which conflict resolution techniques will generate the MOST lasting solution?
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Problem solving
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The MOST common cuases of conflict on a project are schedules, project priorities, and __________.
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Resources
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What conflict resolution technique is a project manager using when he says, "I cannot deal with this issue now!"
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Withdrawl
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What does a resource histogram show that a responsibility matrix does not?
A. Time B. Activity C. Interrelationships D. The person in charge of each activity. |
A. Time
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You have just been assigned as project manageer for a large telecommunications project. This one-year project is about halfway done. The project team consists of 5 sellers and 20 of your company's employees. You want to understand who is reponsible for doing what on the project. Where would you find such information?
A. Responsibility assignment matrix B. Resource histogram C. Bar Chart D. Project Organization Chart |
A. Responsibility assignment matrix
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During project planning in a matrix organization, the proejct manager determines that additional human resources are needed. From whom would he request these resources?
A. Project Manager B. Functional Manager C. Team D. Project Sponsor |
B. Functional Manager as he or she controls the resources in a matrix environment
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A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT?
A. Distribute the project schedule according to the communications plan B. Confirm availability of resources C. Refine the prject management plan to reflect more accurate costing information D. Publish a bar chart illustrating the timeline. |
B. Confirm availability of resources as the project schedule remains preliminary until resource assignments are confirmed.
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During the project team meeting, the project manager asks each team member to describe the work he or she is doing, and project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all of the following reasons EXCEPT:
A. Lack of a WBS B. Lack of responsibility assignment matrix C. Lack of resource leveling D. Lack of team involvement in project planning |
C. Lack of resource leveling as this refers to maintaining the same number of resources on the project for each time period. Leveling has nothing to do with assigning activities or managing meetings.
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You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally, and you do not have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards.
Which of the following types of project management power will likely be the MOST effective in this circumstance? A. Referent B. Expert C. Penalty D. Formal |
B. Expert as reward and expert are the best forms of power, but reward is not a choice.
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A team member is not performing well on the project because he is inexperianced in system development work. There is no one else available who is better qualified to do the work. What is t he BEST solution for the project manager?
A. Consult with the functional manager to determine project completion incentives for the team member B. Obtain a new resource more skilled in development work C. Arrange for team member to get training D. Allocate some of the project schedule reserve. |
C. Arrange for team member to get training
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A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The project team member responsible for this part of the project does not get along with the subcontractor.To resolve the problem, the project manager says, "You both will have to give up something to solve this problem." What conflict resolution method is she using?
A. Confronting B. Compromise C. Smoothing D. Communicating |
B. Compromise
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A project has several teams. Team C has repeatedly missed deadlines in the past. This has caused team D to have to crash the critical path several times. As the team leader for team D, you should meet with the:
A. Manager of team D B. Project Manager alone C. Project Manager and management D. Project Manager and the leader from team C. |
D. Project Manager and the leader from team C.
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The new project is exciting to both the project manager and the team. This is the project manager's first assignment as project manager. The team has the feeling that will be able to complete the work that has never been tried before. Theare are 29 people contributing to the product description, and the team consists of nine highly experianced experts in their field. Part of the way through planning three hghly technical members are disagreeing about the scope of two of the deliverables. One is pointing to the draft WBS and saying that two additional work packages should be added. Another is saying that a particular work package should not even be done. The third team member agrees with both of them. How should the project manager BEST deal with the conflict?
A. He should listen to the differences of opinion, determine the best choice, and implement that choice. B. He should postpone further discussions, meet with each individual, and determine the best approach. C. He should listen to the differenc |
C. He should listen to the differences of opinions, encourage logical discussion, and facilitate an agreement.
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The project is just starting out and consists of people from 14 different departments. The project charter was signed by one person and contains over 30 major requirements that must be met on the project. The sponsor has informed the project manager that the SPI must be kept between 0.95 and 1.1. A few minutes of investigation resulted in the identification of 34 stakeholders, and the scheudle objectives on the project are constrained. A project manager has just been hired. Which of the following types of project management power will BEST help the project manager gain the cooperation of others/
A. Formal B. Referent C. Penalty D. Expert |
A. Formal. The project manager has not had time to become a recognized expert in the company and reward is not included as a choice. This leaves formal power as the only logical answer.
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A project manager is trying to settle a dispute between two team members. One says teh systems should be integrated before testing, and the other maintains each system should be tested before integration. The project involves over 30 people, and 12 systems need to be integrated. The sponsor is demanding that integratin happen on time. What is the BEST statement the project manager can make to resolve the conflict?
A. Do it my way B. Let's calm down and get the job done C. Let's deal with this again next week after we all calm down. D. Let's do limited testing before integration and finish the testing after integration. |
D. Let's do limited testing before integration and finish the testing after integration as this is an example of compromising.
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A project is in the middle of execution when a stakeholder suggests a major new change. This change will cause the third maor overhaul of the project. At the same time, the project manager discovers that a major work package was not completed because a team member's boss move him to another project that had a higher priority. Which of the following is the BEST person for the project manager to address these issues with?
A. The team B. Senior Management C. The customer D. The sponsor |
D. The sponsor as it is his or her role to prevent unnecessary changes and set priorities between projects.
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What theory proposes that employees' efforts will lead to effective performance and t he employees will be rewarded for accomplishment?
A. Conditional reinforcement B. Maslow's hierarchy C. McGregor's D. Expectancy |
D. Expectancy
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Conflict resolution techniques that may be used on a project include confronting, smoothing, forcing, and:
A. Withdrawing B. Directing C. Organizing D. Controlling |
A. Withdrawing and dealing with the issue later.
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The installation project has a CPI of 1.03 and SPI of 1.0. There are 14 team members, and each team member had input into the final project management plan. The customer has accepted the three deliverables completed so far without complaint and the responsibility assignment matrix has not changed since the project began. The project is beign completed in a matrix environment and there are no contracts needed for the project. Though the sponsor is happy with the status of the project, one of the team members is always complaining about how much time his proejct work is taking. Which of the following would be the BEST thing for the project manager to do?
A. Review the reward system for the project B. Try to improve schedule performance of the project C. Meet with the customer to try to extend the schedule D. Gain formal acceptance in writting from the customer. |
A. Review the reward system for the project to find what part of the reward system is lacking as nothing has changed and member is vested in the decisions of the project.
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The project has been challenging to manage. Everyone has been on edge due to pressure to complete the project on time. Unfortunately, the tension has grown to the point where team meetings have become shouting matches and little work is accomplished during the meetings. One team member asks to be excused from future team meetings, as all the shouting upsets him. Meanwhile, the sponsor has asked to attend team meetings in order to better understand how the project is going and the issues involved in completing the project, and the customer has started discussions about adding scope to the project. In this situation, it would be BEST for the project manager to:
A. Ask the sponsor if the information needed could be sent in a report rather than have her attend the meeting. B. Inform the team members who asked to excused from the meetings of the value of communication in such meetins. C. Create new ground rules for the meetings and introduce them to the team. D. Hold a team-building excercise that in |
C. Create new ground rules for the meetings and introduce them to the team.
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Project performance appraisals are different from team performance assessments in that project performance appraisals foucus on:
A. How an individual team member is performing on the project. B. An evaluation of the project team's effectiveness C. A team-building effort D. Reducing staff turnover rate |
A. How an individual team member is performing on the project as project performance appraisals deal with how each team member is performing work.
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A project manager had a complex problem to solve and made a decision about what needed to be done. A few months later, the problem resurfaced. What did the project manager MOST likely not do?
A. Proper risk analysis B. Confirm that the decsion solved the problem C. Have the project manager validate the decision D. Use an Ishikawa diagram |
B. Confirm that the decsion solved the problem
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You just found out that a major subcontractor for your project consistently provides deliverables late. The subcontractor approaches you and asks you to continue accepting late deliverables in exchange for a decrease in project costs. This offer is an example of:
A. Confronting B. Compromise C. Smoothing D. Forcing |
B. Compromise as both parties give up something.
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The management theory that states that all people can direct their own efforts is:
A. Theory Y B. Herzberg's theory C. Maslow's hierarchy D. Theory X |
A. Theory Y
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Which of the following leadership traits is MOST important for a project manager?
A. Communication B. Team building C. Technical expertise D. Project Control |
A. Communication as PMs spend 90% of their time communicating.
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During the first half of the project, five team members left for other projects without being replaced, two team members went on vacation, without informing you, and other team members expressed uncertainty about the work they were to complete. In this situation, it is BEST if you create a ______ for the half of the project.
A. WBS B. Resource histogram C. Staffing Mgt Plan D. Responsibility Assignment Matrix |
C. Staffing Mgt Plan as it describes when resources will be brought onto and taken off the project.
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The project manager is looking at the project's resource needs and lessons learned from past projects. This information causes the project manager to be concerned about the ability to acquire enough resources for the project in six months. Which of the following would be the LEAST effective preventive action?
A.Make sure functional managers have a copy of the resource histogram B. Show th sponsor the data, and explain the project manager's concern C. Determine metrics to use as an early warning sign that resources will not be available D. Ask functional manager's for their opinions. |
A.Make sure functional managers have a copy of the resource histogram
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A large project is underway when one of the team members reviews the project status report. he sees that the project is currently running late. As he looks at the report further, he notices that the dely will cause one of his activities to be scheduled during a time he will be out of the country and cannot work on the activity. This is of great concern because he is very committed to the project being successful and he does not want to be the cause of the project being further delayed. What is the BEST THING for him to do?
A. Contact the project manager immediately to provide the project manager with his schedule B. Include the information in his next report C. Request that the the issue be added to the project issue log D. Recommend preventive action |
D. Recommend preventive action
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