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5. Why our culture of our capitalist society encourages attitudes like those Sheehy describes.
A New Work Ethic
1. Describe how typical the attitudes that Sheehy reports appear to be in work environments you have experienced.
In reading the case study “A New Work Ethic,” I began to notice strong similarities of my own experiences and the work environment explored by the human resource manager James Sheehy. Based upon my experience, Sheehy’s report that the lack of employee commitment is generationally based are comparable to some of my own experiences but not always the case. I currently work for a corporation in a management position leading a team of off line customer service representatives. The current age range on my team runs from 24 to 66 as the oldest. The job responsibility and work load is the same for everyone on the team. I find the attitude Sheehy describes to be quite common in all age groups. For example the primary responsibility of their job is …show more content…
Companies need devoted dedicated workers who love the job they do. The employees must have self motivation and a want to help with the continued success, growth and profit making of the business. Sheehy describes the work ethic of future American businesses as being populated mainly by college students who will maintain a no-holds-barred, trample-over-anybody, get-what-you-want approach. Sheehy believes that these college students really believe that this approach is a necessary and glamorous road to success. Sheehy feels that there is a whole generation of workers with alarming new work ethics, such as contempt for customers, indifference to quality and service, unrealistic work expectations, as well as a get-away-with-what-you-can …show more content…
I would not expect workers to be devoted to their job, especially with all the outsourcing of jobs and resources being sent overseas. Personally I feel it is very important and reasonable to expect workers to be more devoted to their jobs. The United States is in a recession and jobs are far and few between. This gives the business owner a larger selection of candidates to choose from when filling an open job position. I would suggest that people should be more professional, dress to impress every day, be on time, and have good work ethics, great customer service. In my company the days of mass hiring are over we have been given a directive to reduce head count by 13% due to system enhancements, the ability for our customer to utilize self serve options, elimination of duplicated jobs in several location down to 1 central location performing the task for the entire
A New Work Ethic
1. Describe how typical the attitudes that Sheehy reports appear to be in work environments you have experienced.
In reading the case study “A New Work Ethic,” I began to notice strong similarities of my own experiences and the work environment explored by the human resource manager James Sheehy. Based upon my experience, Sheehy’s report that the lack of employee commitment is generationally based are comparable to some of my own experiences but not always the case. I currently work for a corporation in a management position leading a team of off line customer service representatives. The current age range on my team runs from 24 to 66 as the oldest. The job responsibility and work load is the same for everyone on the team. I find the attitude Sheehy describes to be quite common in all age groups. For example the primary responsibility of their job is …show more content…
Companies need devoted dedicated workers who love the job they do. The employees must have self motivation and a want to help with the continued success, growth and profit making of the business. Sheehy describes the work ethic of future American businesses as being populated mainly by college students who will maintain a no-holds-barred, trample-over-anybody, get-what-you-want approach. Sheehy believes that these college students really believe that this approach is a necessary and glamorous road to success. Sheehy feels that there is a whole generation of workers with alarming new work ethics, such as contempt for customers, indifference to quality and service, unrealistic work expectations, as well as a get-away-with-what-you-can …show more content…
I would not expect workers to be devoted to their job, especially with all the outsourcing of jobs and resources being sent overseas. Personally I feel it is very important and reasonable to expect workers to be more devoted to their jobs. The United States is in a recession and jobs are far and few between. This gives the business owner a larger selection of candidates to choose from when filling an open job position. I would suggest that people should be more professional, dress to impress every day, be on time, and have good work ethics, great customer service. In my company the days of mass hiring are over we have been given a directive to reduce head count by 13% due to system enhancements, the ability for our customer to utilize self serve options, elimination of duplicated jobs in several location down to 1 central location performing the task for the entire