In “Unlock Behavior, Unleash Profits” and the article by Gorsky, similarities in a few ways are present. In both the book and the article the correlation between motivation and success runs deep. In “The Responsibilities of Leadership” Gorsky talks about how he got his employees to provide results using unorthodox styles of motivation. He did this to watch behavior changes in response to his reward system. I think reward systems are an easy fix to a lack of motivation, it gives employees a sense of being if there is a period of declined work performance. In my experience at Panera Bread there was no sense of leadership to look up too, and no reward system. This led to a lot of disgruntled workers and a high turnover rate. This was something
