Tim's Coffee Shop Business Analyst Essay

3384 Words Nov 24th, 2012 14 Pages
AB299: Final Project
Business Analyst of Tim’s Coffee Shoppe

Executive Summary
After carefully analyzing your Coffee Shoppe, I have found several aspects that are considered strengths and weaknesses. Tim’s Coffee Shoppe has already established its presence in the busy downtown area of Sunnydale, Illinois. Your shop is located by a large college and Horvath and Arbanes Station, which are major bus stations. The shops’ location is great because of the steady traffic flow throughout the day and it is accessible from several parts of town. The shop is lacking a few technological updates as well as organization. From my analysis, I concluded that only accepting payments in the form of cash is making you lose some of your
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* Break room should remain clean at all times. Empty boxes should be discarded appropriately as these can pose as a fire hazard. * Safe Serv certifications should be maintained. Safe Serv certification courses teaches employees and employers ways to reduce cross contamination, proper storage procedures such as not storing food items with chemical items (SafeServ,2012). Separate the food items from the non food items. These items should not be stored near each other.
HR Analysis


After carefully looking around the back rooms of the coffee shop, I determined that an employee handbook did not exist. Tim should work closely with his HR department because human resource management is the backbone of all businesses. From looking at the employee files, I saw that there aren’t any job titles. You should come up with employment job titles and assign each employee an appropriate job based off of those job titles and responsibilities. Tim needs to be sure that he is complying with all equal employment opportunity and anti-discrimination laws. EEO is the terms in which all people have equal opportunities to obtain employment without their ethnicity, religion, gender, sexual orientation, age or disability being a determining factor (Noe, Hollenbeck, Gerhart, Wright). EEO also covers hiring employees, terminating employees, promoting employees, and

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