Question 1.
We can particularly observe two types of leadership described in House’s Path Goal theory:
The first type is participative leadership. Each worker is encouraged to give his opinion, to take part in the decision process. The fact that they have to criticize and to “tear apart one another’s ideas” (Kantor & Streifeld, 2015) shows us that they have to participate to help improving the company, and thus increasing your credibility in the company. Amazon put forward “come-and-go relationships between employers and employee” (Kantor & Streifeld, 2015), which is the main characteristic of a participative leadership (Ho Song, Y., 2015).
The second type is achievement-oriented leadership. Employees are expected to complete their work. …show more content…
To do so, less efficient staff is dismissed every year. If you want to keep your job, you have to surpass your colleagues. The churn rate is an evident signal of high competitiveness for a company doing so well, and a “2013 survey by PayScale” (Kantor & Streifeld, 2015) demonstrated that it was among the highest in the Fortune 500.
Conflict tolerance: At Amazon, you are encouraged to fight other’s opinion. It is stated in the leadership principles that you have to “Disagree and Commit”. A compromise isn’t perceived as a solution. We know that the way of debating is to “tear apart one another’s ideas in meetings” (Kantor & Streifeld, 2015) and Amazon is looking for debate, hence conflict, arguing that “to just compromise and not debate […] may lead to the wrong decision” (Kantor & Streifeld, 2015).
Tolerance of failure: There is low to no tolerance of failure. In the same way as explained above, if you fail, you can be dismissed at the end of the year because of your low performance. Business reviews are held “weekly or monthly among various teams” (Kantor & Streifeld, 2015) where a bad response is highly reprehensible. This intolerance applies even if you’re sick, or if your father is dying. You can’t fail under any