Cognitive skills means one has logical thinking abilities and can create order and structure in different situations. A person with low cognitive skills does not see the future well and sees only “black and white” (Yukl, 2013 p.149). Proper planning and understanding relationships needs high cognitive abilities (Yukl, 2013). Top leaders need high cognitive skills and low level managers and employees don’t need as high cognitive skills. But high skill levels (doctors and engineers) need high cognitive skills. Interpersonal skills means to understand feelings, attitudes, and motives of others, and to communicate these understanding to others (Yukl, 2013). All organizations need employees at all levels that have high social skills. Feeling empathy, sorrow, happiness, diplomacy, frustration, responsibility, and honesty can’t be taught. Employees who have the proper values are easier to train and manage. When the employees’ social values are aligned with the organizational values, one does not need to be supervised or told what to do. They just do it because it is what they …show more content…
A leader needs to understand the different characters and emotional intelligence of the team. Correctly understanding feelings and showing the correct reaction is a necessary tool for building diverse teams. The employee who sees that his manager cares about his emotions and feelings when they are vulnerable will feel more attachment to the organization in my view. I want to be able to freely talk to my manager and feel comfort in being supported and understood. Good leaders must understand the team environment to build groups