The first ineffective non-verbal technique demonstrated was shown by the Registered Practical Nurse. Appearance was shown to be an issue with the RPN. The way the team members dressed had to be professional attire and respectable so that the patient and family knows you are there to listen and actually care about the concerns they had. The RPN had not taken off their jacket. This non-verbal cue demonstrated to the patient and family member that the RPN most likely did not want to be there or care about the concerns associated the issues at hand. This made the patient and family members weary of taking advice or reasoning from the
The first ineffective non-verbal technique demonstrated was shown by the Registered Practical Nurse. Appearance was shown to be an issue with the RPN. The way the team members dressed had to be professional attire and respectable so that the patient and family knows you are there to listen and actually care about the concerns they had. The RPN had not taken off their jacket. This non-verbal cue demonstrated to the patient and family member that the RPN most likely did not want to be there or care about the concerns associated the issues at hand. This made the patient and family members weary of taking advice or reasoning from the