Volunteer work can be an enriching and daunting experience, especially for those who need to settle into a new situation. Through my interaction with individuals in a long-term care facility, I have gotten to observe from a different perspective. As a Certified Nurse Assistant, you have a job to do which unfortunately only allows for one to show so much empathy, while still remaining professional. Being able to step back, and interact with individuals helps in developing a better transactional communication, as in, what we do with others. All while partaking in conversations working through both internal, and external noise we encounter in one’s interpersonal communication through shared environments (Adler &Proctor, 2015, p. 12).…