Morningstar has an associated company called Ibbotson which focuses on investment management in Australia and provides consulting, research, and helps investors achieve their financial goals (Ibbotson 2016). This year Ibbotson is launching a new product, an analytical software for financial advisors and their clients. Consequently, they held introductory sessions in the second quarter of 2016 all around Australia. Luckily, Marketing team reached out to me with post-event activities where I went through 600 surveys, uploaded them on a database and analysed data by creating visual material (charts, graphs) and a client listening summary. Before this, I’d never think it is possible to get such a deep insight on a product just by reading surveys. Moreover, it was interesting to see what people write on surveys; just by reading so many of them I could imply who was sincerely interested in Ibbotson, and on the other hand, there were some who had a “leave as soon as possible” thought on their …show more content…
That was one of the topics we covered in the workshop. I was lucky enough not to engage in any conflicts because I am very flexible, friendly and nice to everyone in my company. However, with the knowledge I gained from class readings, I can cope with an argument by forcing, accommodating, avoiding, collaborating, or compromising (Golnaz 2013). Personally, whatever the situation is, I would prefer to resolve a conflict by competing as that would mean my idea, or a solution, is given the most value, and consequently, perused by an opposite