Standard Chartered Bank Case Study

Great Essays
1.0 Introduction
1.1 Company background of Standard Charted Bank
Starting its voyage as a banking corporation in 1853, at present Standard Chartered Bank (SCB) is an international bank group that is incorporated in the UK with its Headquarters at London with operations in more than 70 countries. SCB operates network of more than 1200 branches and employs of 87,000 people. Besides that 90% of its profits come from Asia, Africa and the Middle East. It is now focus on consumer, corporate, and institutional banking, and on the provision of treasury services.
1.2 Workforce Diversity in Changing World of Work
The changing world of work means how the type of work people do it is rapidly changing. In this era of globalisation the needs of individuals
…show more content…
The company also provide a wide range of support and training for women to set up their own career. For example, offer a Diva account to meets the women’s needs through customized debit card, discounts and membership to the Diva Club. Besides that, they have created development seminars for those women employees such as roundtable breakfasts, health and wellbeing events, and financial literacy training. Even more, Standard Chartered Bank offers crèches, on-site child care centres and mother’s rooms for the convenient of female …show more content…
This action can bring about certain communication issues. Hiring different nationality of employees who first language is not English may occurred communication barriers. In every company or organizations even Standard Chartered Bank, the executive managers and employees must communicate during their working. In the process of communication, managerial and employees may difficulties communicating with one another because of their own language is different. To quote an example, when a manager gives instructions about completing a task to an employee, the employee may fails to fully comprehend the instructions. After that, during doing the task he will make mistakes if he tries to complete the task without receiving clarity. Therefore, it is fairly obvious that communication barriers will directly make misunderstanding and a decrease in

Related Documents

  • Great Essays

    Union Bank and Trust Company Wire Transfer Risk Assessment Overview Many consumers and businesses conduct electronic bank-to-bank financial transactions through wire transfers. A wire transfer is a process of moving money from one account to another, across financial institutions. While this activity is convenient, it does not come without risk. Union Bank and Trust (the Bank) acts as both an originator and receiver of domestic and international wires.…

    • 1287 Words
    • 6 Pages
    Great Essays
  • Decent Essays

    Swedbank Case Analysis

    • 84 Words
    • 1 Pages

    Swedbank’s offering is designed with customers in mind. All decisions are made as close to them as possible – without unnecessary lead times. Advisors and central development units are in charge of creating value for customers and shareholders. Since decisions are progressively made using self-service solutions, business acumen is required not only of our advisors with direct customer contact but also of those responsible for developing our offerings. This encourages our employees to be engaged, take responsibility and capitalize on opportunities for personal…

    • 84 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    QSEN Case Study

    • 1325 Words
    • 5 Pages

    It is important to understand that communication could be a major barrier in…

    • 1325 Words
    • 5 Pages
    Improved Essays
  • Decent Essays

    The following recommendations are made to (TD Canada Trust Bank) based on the findings and conclusions of this project on employee motivation, job satisfactions and most influencing factors, for the purpose of enhancing the overall level of employee motivation in the company and increasing work efficiency. 1. Provide more competitive wages to the “low-income” segment of the company. 2. Increase the possibility of employee promotion in the company by promoting from within rather than hiring from the outside.…

    • 276 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Alec Cannon Case Summary

    • 1064 Words
    • 5 Pages

    In Nhien’s case, he explains how he has to struggle to communicate with other coworkers because the dominant language at work is Thai, which he does not know how to speak. This problem also causes of miscommunication and make him doing duplicate orders that not effective for the company. During of barrier communication will make him feels very stressful while working there. I think to improve this problem he need to talk with his manager for every single important task that he will working on to make sure it is right before working. So that will help him not to waste time for doing duplicate…

    • 1064 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Decision making as it applies to Royal Bank of Canada This report is a discussion of how decision making applies to a given organization. For purposes of this discussion, Royal Bank of Canada was selected. Apparently, this report aims at showing how this company can apply the concept of decision making to genera events. To show structure of this report, general background information regarding the company shall be provided.…

    • 1367 Words
    • 6 Pages
    Great Essays
  • Superior Essays

    The communicator should make sure that they have the attention of the listener (Communication Barriers,…

    • 859 Words
    • 4 Pages
    Superior Essays
  • Improved Essays

    They trained and provide support for people in the team because they believe that even though living in a high technology era, machine and technologies still can’t replace the people who execute strategies. Second, “Honesty, trust and integrity” are necessity for financial institution to survive in long term. They conform to the highest ethical standard for the stakeholders and these values are portrait through decision-making, execution, and maintaining relationship. Third, as a customer focused business, they aim to develop personal and life-long relationship with the customers by providing the very best for each of them based on their best interest. Fourth, integrating diversity into their business models can ensure attraction and retention of teams with best quality.…

    • 1039 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Language barriers can lead to misunderstanding of terminology, body language, and an increased amount of time spent attempting to understand one another. Diversity in age, gender, life experiences, and special training may lead to a lack of trust and honesty in the communication. All types of diversity may impact the willingness to listen to one another and may listen the motivation…

    • 888 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    These gender roles and expectations have been extended into the workforce and have assisted in the creation and maintenance…

    • 275 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    The Evolving Workforce

    • 582 Words
    • 3 Pages

    Weekly Response 2 In contemporary society, globalization becomes a worldwide system. Globalization is the international integration as exchange of products and idea. To illustrate, globalization refers to changes in the world where we are moving away from our own countrues and toward a more unified world, and it involves integration of national economy with the world economy through trade, migration, capital flows, foreign investment and the exchange of technology. Insurance industry is deeply affected by globalization.…

    • 582 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Training is required to work with clients to determine financial needs and goals and make recommendations. They are trained to be personable, reliable and organized. Banking and finance professionals are trained to have excellent interpersonal and communication skills since they have to work directly with clients requiring to organize and present financial information with clarity and accuracy. Also, talented personnel must also have solid communications skills in order to persuade clients to make sound financial decisions. Producing a talented individuals with a truly global perspective can maximize the competitive advantage of those professionals actively engaged in the fast-developing Banking and Finance sector in Asia…

    • 1257 Words
    • 6 Pages
    Great Essays
  • Great Essays

    Ndb Bank Case Study

    • 4031 Words
    • 17 Pages

    NDB bank provides the motivation as well as training for the employees which includes the values and ethics of the NDB Bank line with the goals and strategies of the NDB Bank. Recruitment of the NDB bank promotes the diversity. NDB bank's promotion policies are at the management levels with greater than one third of the women being as staff. The workforce of the NDB bank includes the people who are from different religions , ethnicities and social backgrounds,. The NDB bank believes that their one of their strength is diversity by providing equal opportunity.…

    • 4031 Words
    • 17 Pages
    Great Essays
  • Improved Essays

    DFCC Bank Plc Case Study

    • 1887 Words
    • 8 Pages

    2.1 Examine the Strategic Change and Needs for the Organization DFCC Bank Plc. (2016) is the only Licensed Commercial Bank in Sri Lanka to conduct all its operations under the principles of banking and the only bank in the country which is fully disengaged from interest based transactions and is one of the undisputed market leaders in the Sri Lankan banking industry (Morrison, 2010) This takes account of the centralized processing of transactions and a customer centric and performance driven business culture. In this concern, human capital is of critical importance. The bank has taken steps to cultivate a process mind-set in our employees with a view to continuously improve the business processes and increase the bank‟s operating efficiency (Jeff, 2004) The…

    • 1887 Words
    • 8 Pages
    Improved Essays
  • Superior Essays

    Disappointing Standard Chartered continues with more of nothing in 2015 … Standard Chartered is not achieving anything constructive by implementing cost cutting strategies. By getting rid of their equity desks, it becomes clear Standard Chartered should never have started this path in the first place. Nevertheless, the path of keeping the much criticized CEO in place is the wrong one.…

    • 1252 Words
    • 5 Pages
    Superior Essays