QSEN Case Study

Improved Essays
The competences for QSEN address the KSA involved in patient centered care, collaboration or team involvement, quality of care, safety in care, and informatics. How can you become more effect in using the KSA in each of these areas?
Quality Safety Education for Nurses (QSEN) is focused on assisting future nurses obtain necessary knowledge, skills and attitudes (KSA) required to overcome the challenges in the health care system (QSEN, 2014). Quality care and safety are very important in Nursing and in the health care system at large. QSEN is incorporated through the use of national survey in the undergraduate and graduate programs to ascertain important keys to quality patient care. This led to the implementation of (KSA) as a means to create
…show more content…
According to Hamric (2014), team work should be included in the required competencies in institutions and should be incorporated into the advanced practice nursing education. Team work makes patient care a lot smoother and could improve patient outcomes. Collaboration in the health care system encourages learning because each health care department is different. Team work improves patient satisfaction because patients can tell a lot of the time when collaborative effort is utilized during their care. Team work enables the patient to understand one plan of care rather than having different people saying different things about their health. For example, a resident doctor told a patient that his prognosis was very good and should be discharged sooner than the patient expected. But when the attending physician spoke with the patient, he told the patient something different. This made the patient very upset and it was very difficult for the patient to trust that he was getting the best care possible. More so, collaborative care instills some level of trust in the patient and encourages patient centered care. Team work also involves each health care discipline understanding their scope of practice and utilizing professional strategies to incorporate team work when necessary (QSEN, 2014). It is important to understand that communication could be a major barrier in …show more content…
Quality of care can be ascertained through the use of quality improvements. Knowledge about the strategic means of improving patient care is very important as I could guide practice as an APN. In quality improvements, data is collected and used to assess positive or negative reports and measures are set in place to improve quality and safety (QSEN, 2014). Daily assessment of quality improvement is very important and all aspects of care should be reviewed such as patient confidentiality, ethics, safety, communication, infection control, and many more (QSEN, 2014). Improving quality of care is a collaborative effort of the management teams, health care professionals, patients as well as family members (QSEN, 2014). It is very important that the goal of quality improvement is well understood by everyone involved, which is to provide quality of care. Understanding the importance of quality improvement will make health care providers work harder and patients more receptive to care. As an advanced practice nurse (APN), providing good quality of care is very essential in practice and should not be taken for granted. I can be more effective in using KSA by gaining as much knowledge as possible and implementing them in my practice with the right

Related Documents

  • Great Essays

    Better compliance will then lead to better health outcomes. The model calls for patient and physician involvement and communication in every step of the cycle of care. The two forces, doctor and patient, work together to resolve health matters. When patients have the support of the doctor and are able to gain an actual understanding of what is expected of them, they will better realize what restoring their health entails. The trusting relationship formed between doctors and patients in a collegial model means “Patients feel less imposed on and more inclined to consider that you may both be on the same side of the issue at hand”( Gwande,1999).…

    • 1882 Words
    • 8 Pages
    Great Essays
  • Improved Essays

    Effective communication is essential to the role of nurses in influencing and improving patient outcomes” (Johnson, Carta, & Throndson, K. (2015). Nurses and other health care professionals need to communicate constantly in order to avoid errors, or having the patient in an unsafe situation. Similarly, in the second experience, we should work on enhancing our communication skills to avoid delaying the process of providing care. Thus, it is easier for the resident and for us. According to Childress (2015) “Studies in a variety of settings have concluded that communication affects the quality of patient care, team satisfaction, and nursing turnover rates” (p.23).…

    • 753 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    When intra and interdisciplinary teams in a healthcare setting are functioning properly they can promote nursing and patient empowerment. This is accomplished through effective communication and collaboration that supports trusting relationships between providers and patients. Nursing leadership is crucial to ensuring that the profession of nursing is supported as a member of the healthcare team. They should acknowledge the need for increased education about effective participation within the teams to promote nursing empowerment. Empowered nurses advocate for themselves, their profession and their…

    • 1111 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Some examples of these teams include, fall prevention teams, patient satisfaction teams, and unit councils. The collaborative efforts of the team, results in decisions that improve nursing practice and patient care. Team members who actively participate, have a sense of ownership over their practice, and assume accountability for their actions. Teams enable nurses to know areas where they have knowledge deficiencies; encouraging them to strive to improve their knowledge through education or other means. In the same respect teams also enable nurses to know their strengths, so they may pursue professional development in areas that align with their strengths.…

    • 1127 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    This paper aims to discuss the importance of patient participation in the maintenance of quality and safe patient outcomes. It also tackles about the different strategies that assist registered nurses in improving patient participation in care. The paper also closely examines the relationship between patient-centred care and patient participation in depth. Moreover, the many benefits of patient participation in care are emphasized. Effective communication in the clinical setting is also discussed in detail as to how they play a key role in the success of engaging patients in a participatory role.…

    • 1560 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    The goals set by the Joint commission are: Improve the accuracy of patients’ identification. The recommendation is for all healthcare providers to start a policy of using at least two patients’ identifiers when providing care, treatment, and services. This goal has two objectives, one to verify the person for whom the service or treatment is for and to match the service or treatment to that individual. By adhering to this recommendation, this will reduce many of the errors in the healthcare system. Improve communication effectiveness among caregivers, is another goal.…

    • 1085 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Teamwork relies on each team members and they need to take responsibility for each others and adjust to each other 's performance. Also, they should share their opinions with each others and know how to process the procedure in health care( Baker, Day& Salas 3). Many studies have recognized teamwork as a requirement for high quality ,safe patient care within healthcare. To increase teamwork, it has been suggested that each team member abilities ,skills, experience, values, attitudes ,and personality all create a unique individual. For example, enthusiasm, confidence, and optimism are very significant to direct other members.…

    • 838 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    A Nurse’s Role in Patient Centered Care Nursing leaders across the country understood the need to improve the quality of healthcare. They came together and created the Quality and Safety Education for Nurses (QSEN). The QSEN project was a resource created to educate nurses to obtain the proper knowledge, skills and attitudes to improve the quality and safety of healthcare overall (Dolansky & Moore, 2013). Within the QSEN project, six competencies were generated as a tool to help educate future nurses on how to improve the quality of healthcare. One of the competencies is patient centered care.…

    • 1296 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    Communication skills are exceptionally essential in therapeutic relationships. Communication skills will help the inter-professional team to enhance the standard of care given to a patient and enables a nurse to build trust, respect, and create an environment where inspired ideas, critical thinking, fondness, and caring can flourish (Essays UK, 2013). A professional nurse must have many reasons to have effective communication skills when clarifying or discussing a patients’ treatment, speaking with relatives or other health professionals, for example by using clear and precise writing. It is essential for a nurse to obtain compelling communication skills in order to promote patients’ health effectively (Casey & Wallis, 2011). There are diverse components that make a decent therapeutic relationship and it is important to know that the therapeutic relationship is a formal relationship between the nurse and the patient.…

    • 1185 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    These skills are shared leadership, action learning and reflective practice and the writer again achieve the competent level in this category too. It means that the writer acknowledge the skills of shared decision making, utilize problem solving skills and evaluates the work situation and find strategies to improve the care. These qualities are very important and crucial for nurse leaders to ensure patient safety by involving other health care professionals, using thoughtful strategies to solve problem and adopting reflective…

    • 1156 Words
    • 5 Pages
    Improved Essays