Vol. 2, No. 2
International Business Research
Total Quality Management in Supply Chain
Guangshu Chang Zhengzhou Institute of Aeronautical Industry Management Zhengzhou 450015, China E-mail: email@example.com This work is sponsored by Aerospace Science Foundation of China (2008ZG55019), Important Science and Technology Project of Henan Province (072102240037), Foundation for University Key Teacher by Henan Province (2008-708-94), and Education Foundation of Henan Province (2008B630009). Abstract Since 1980’s, the competition between enterprises has become the one between supply chains. Therefore, the implementation of total quality management (TQM) in supply chain system but not only in enterprise has become an exquisite premise for the
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Thereupon, a kind of new operation mechanism, i.e. supply chain management, emerges as the times require . In supply chain circumstance, the majority of enterprises, especially some excellent enterprises, rely on their suppliers more and more heavily. The product quality and manufacturing process of suppliers has great effect on the quality of final product of core enterprise. It means that the emphasis of research and practice of TQM has transferred from enterprise focus to supply chain focus. Not only the high quality of product and service but also the high level of quality control of the whole supply chain system ensures the competition advance. The essence of competition advantages are not pursuing product quality and process quality simply, but the performance of the whole supply chain system. Therefore, the establishment of quality management system of supply chain based on the management ideas of ISO9000 will promote the involvement of all the members and facilitate the implement of quality control of the whole supply chain system. Up to now, researchers has studied some related problems of quality management in supply chain. For example, Noori investigated the implementation of continuous collaborative improvement activities in the supply chains of Canadian industries, including the automotive, electronics and aerospace sectors . Zhang et al.