Six Sigma Case Study Solution

1671 Words 7 Pages
This case study deals with improving the labor cost and productivity for a flavor and food additive company. The problem was resolved using a Six Sigma DMAIC problem solving methodology. The basic equation of Six Sigma, Y = f(x), defines the relationship between a dependent variable ‘Y’ or the outcome of a process and a set of independent variables ‘x’ or possible causes which affect the outcome.
The Company Amigis is an Asian flavor and food additive company which had an increase in one of its production lines last year. This was a result of a transfer of production from an affiliate company. Amigis is constrained by strict labor laws and powerful unions. This has made Amigis unwilling to hire additional full-time employees. The
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In the measure stages the team used a cause-and-effect analysis which helped the team better define the identifying factors of the inefficiencies of the project. The group also used root cause analysis in the analyze phase to find the root causes of their problems are. During the improve phase the team used Casual Leveraging for Liquid to track their leveraging index and a process map for hiring casual labor to clearly define their guidelines for requesting casual labor.
1. Link to Strategic Imperatives The link to strategic imperatives is high for this Six Sigma project. The project team set out to increase their labor efficiency especially with contract labor and they were able to do that. The improvements that were made to their process stuck to their strategic imperatives throughout the project.
2. Application of Six Sigma Tools The application of six sigma tools was high on this project. The cause-and-effect analysis and root cause analysis were used to clearly define the scope of the project and the direction they wanted to take. Their use of other tools during the control phase demonstrated clear knowledge of the project and what they were trying to accomplish.
3. Active Sponsor Engagement In this project the sponsor engagement was medium. The sponsor was mentioned neither positively nor negatively in the case study.
4. Team Actively
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This can be a result of failure to efficiently manage change. On a successful project, the team would be able to sustain the success over the entire several months after the completion of the project. Therefore, the process owners are constantly driving improvement efforts to increase the benefits already accomplished. The team has to sustain the initial success of the project in order for the changes to be adopted by Amigis. This can be accomplished by the process owner being actively engaged in managing the new changes and continue driving advances to the new processes to prolong the already achieved benefits. Ultimately, this maintains the stakeholders’

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