Operation management is one of the important activities to determine the success of the company. As known for all, the operation management in any kind of business is the key activity for the organization.
In this paper will discuss the operation management and process design of Carrefour, Carrefour is the second largest retail supermarket in the world, and we will investigate the fact in spite of the severe competition that exists in the retail industry. The company was able to make its mark on the globe and achieved impressive success by regulating the operation management function.
Carrefour is the second largest retailer in the world, as they are the most global retailer with its operations spread out all over the world. …show more content…
Figure 1: Operation Management Function
The main goal of the operations management would be to productively need to utilize the available resources, create products or provide service that meet customer needs and requirements, which efficiently handle the processes without any confusion. The responsibility and the accountability of the operations management is to ensure the output of the input transform through all the process happens with high efficiency, continuously and without any kind of interruptions.
The main six factors which are influencing in the operation management are: process and product design, lean production techniques, capacity management, organizations and systems development, performance and improvement strategy and supplier development strategy (Stevenson, 2014). All these aspects are main and important for all types of business whether it is manufacturing industry or service or retail …show more content…
t is the second largest retailer in the world with presences in 34 countries, The major countries of its operation are Europe, Brazil, China, UAE, Saudi Arabia, and Qatar, Carrefour has over 15,000 stores, employing on average 469,666 people (Carrefour website, 2016)
In April 1976, Carrefour launched a private label line of fifty foodstuffs, including oil, biscuits, milk, and pasta, sold in unbranded white packages at substantially lower prices. Part of the success comes from Carrefour’s six successful store models; the hypermarkets, supermarkets, hard discount stores, convenience stores, Cash & Carry, and E-commerce. But one of its main sources of success is its commitment to local suppliers meaning that 90-95% percent of goods are produced locally depending on each country. All of these concepts led Carrefour to become the largest retailer in Europe and the second largest retailer worldwide (Carrefour website,