Silvertail Airlines Case Study

Great Essays
It is very important for Silvertail Airlines to make amendments so that it will match its new image. However, based on the conversation between Sam and Bobbi, it is unethical to dismiss the existing employers by intentionally making their life harder. They are trying to dismiss employees based on physical appearances and concluding that dismissal would be necessary as it will affect the new images portraited. According to an article shared by Khushboo Sinha “layoffs and retrenchments are not unethical if it is carried out with integrity, rationality and for the well-being of the affected employee(s).” (Khushboo Sinha, 2016) and that is clearly not the case for SIlvertail Airlines.

1.1.2) Damage to Employers’ Brand Image
Employers’ brand image
…show more content…
Silvertail Airlines’ attempt to increase job difficulty and removing benefits like travel concession and the kind of hotels the crews are staying, as well as having lesser crews onboard and arranging for more long-haul flights are actions taken to dismiss the older employees.
According to Sam and Bobbi’s conversation, younger crews are more capable to deal with lesser benefits and more challenging working conditions unlike the existing crews. However, they failed to put into consideration that the younger employees may have joined the industry due to their understanding from the past job descriptions. Once the younger employees enter the industry and such measures are implemented, they will feel that it is unfair to remove their benefits as well just for the equity of all employees. As the restructure is to match the new image of the airline, they are not the ones that does not match the image and needs to be
…show more content…
As a senior employee in Silvertail Airlines, they will not be willing to take instructions from a manager who is much younger than them and may not even be as experienced. Although it may provide them with the motivation to work harder, to prove that they are a better fit for the managerial role. What will most likely happen would be the refusal to abide by or follow the instructions given to them, intentionally making instructions difficult to be passed on and carried out.
Even though some younger managers may try ways and means to get their messages across, most of them would not be able to. Many newly promoted young managers have difficulties giving out instructions to the senior employees in the company as they will still feel the need to show some respect to the seniors. This leads to an increased difficulty in instructing the senior employees.
The senior employees will refuse to follow instructions given and younger managers will have difficulties trying to set his own set of rules and regulations. This as a result, affects the team cooperation, which will affect the work performance as neither would be motivated enough to

Related Documents

  • Decent Essays

    American Airlines Group gains 57% of its revenue from domestic operations. As of 2014, the domestic market position ACSI score for American Airlines is 66 and is ranked number 4 at 12.7% in airline market share with 73.79 billion domestic revenue passenger miles. American’s market share dropped from 15.9% in 2012 but gained 8.5% in market share when American merged with U.S. airways creating American Airlines Group. As for the international market, American Airlines Group has 23% in Latin America and a low revenue of 4.9% in the Pacific region. In 2013, American gained 10% in the Atlantic region, 8.2% in Latin America and a 1.6% decrease in the Pacific region…

    • 111 Words
    • 1 Pages
    Decent Essays
  • Great Essays

    Theory Y Theory

    • 1133 Words
    • 5 Pages

    Louis “Lou” Maynard was appointed as a sergeant with the Craigview Police Department after six months on the job. Assigned to his shift was two officers who were within one year of their retirement. Previously on the shift, the co-workers worked well together performing their duties and day to day assignments, with the exception of the two soon to be retired officers. The once united team began to feel disconnected and broken. Maynard felt that any reports submitted by his co-workers were almost insufficient to where their work ethics became questionable, but not to the point that disciplinary action was required.…

    • 1133 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Certified Nursing Aide

    • 563 Words
    • 3 Pages

    Hubert Hill is a 62-year-old Certified Nursing Aide (CNA), who has worked at the Spring Creek Residence in Fremont Texas since it opened its doors 14 years ago. According to the case study Hubert is an older employee but gets his job done, he is mindful of others, caring, and due to the amount of experience he has, he is able to carry out his duties in any situation. Upon the arrival of the four new RN’s, though there are lots of difference between the Generation X and the Silent Generation, Hubert went out of his way to develop a relationship with them. Hubert’s behavior is the true definition of civility. Civility is the act of showing respect, politeness, and formality toward others.…

    • 563 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Reflection Paper #2 During this week’s discussions the focus was on Chapter 3 “Philosophical Ethics and Business”. What I found Interesting was the ethics behind Jestgo Corporation bankruptcy case. In class we spent time on the different ethical theories that can be applied to this case, however, I wanted to look at the case profoundly and relate it to the ethical theories we were taught.…

    • 758 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    When merging two state-of-the art hospitals, there happens to be a various amount of physical structures. Making sure to find a solution to this problem is crucial. One facility may work completely different than another. In this case two hospitals are prompted to merge together after both hospitals are doing not as well as they hoped to be. Both of these centers are located in the southeastern part of Idaho.…

    • 480 Words
    • 2 Pages
    Improved Essays
  • Decent Essays

    Relational Contract

    • 192 Words
    • 1 Pages

    In the past decades, workers only cared about having a job and now workers want their voice to be heard and they wanted a relationship with their managers. The dynamic components of relational contracts change over time” (Palmatier, Houston, Dant, & Grewal, 2013). Today's workers want trust, honesty, and commitment from their managers. These dynamics contributes to the workers’ performance. Workers want to feel their opinion matters and they are a valuable asset to the company.…

    • 192 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    • Some older members of staff may feel the younger team members are given easier jobs to complete, given more responsibilities or given more opportunities to progress. Or the younger staff feel the older staff do not pull their weight on shift. In these situations the manager must find out all sides of the scenario & figure out the best course of action. • Sexual orientation of staff or individuals we support could affect the Equality of people as they could feel they are alienated from other people & groups, whilst others may choose not to disclose their sexuality with the fear that they may be outcast or not given equal opportunities.…

    • 139 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Case Study: United Airline

    • 1362 Words
    • 5 Pages

    United Airlines has completed an overhaul their fleet aircrafts to include Wi-Fi, on-demand streaming, power ports for long international flight, and flat in beds seats for premium cabin. Through, the introduction of more fuel-efficient airplanes, fuel cost has deceased, which in turns offers lower fare airline tickets. Jim Compton, United’s executive vice president and chief revenue officer, said, “The reconfigured 767-300 is just one more example of how we are redefining air travel by providing our customers more choice, greater comfort and a better value” (United Hub 2012). As reported in January 2015 with the changes made to the fleet, and remolding of several hubs profitability has continued in a upswing. Finally, United Airlines revised their loyalty to reward systems to be comparable with other airlines’ programs.…

    • 1362 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Analysis of “A Tale of Two Airlines” “A Tale of Two Airlines” is a short article written by Christopher Elliot. Elliot, a well-known author and journalist, writes for National Geographic Traveler, MSNBC, Tribune Media Services and the Washington Post and is an experienced traveler. “A Tale of Two Airlines” was published in National Geographic Traveler in the December 2012/ January 2013 issue, which is significant because these months are very busy months in terms of travel. People fly regularly during these months because of the holidays. In this article, Elliot compares and contrasts two major airlines: Southwest Airlines and Spirit Airlines.…

    • 791 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Brief History of American Airlines The recent merger between American Airlines (AA) and US Airways resulted in The American Airlines Group (AMR) forming the largest airline in the world. AMR operates over 6,700 flights daily to over 350 destinations in 50 countries and recently set new records for both traffic and capacity in February, 2016 (AA, 2015, 2016). AA earned many successes and even more challenges over the decades. This paper will briefly highlight a few of the major events in American Airlines history including how the airline was created, important mergers and related business aspects, and a brief summary of American Airlines pioneering achievements in aviation.…

    • 946 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Eastern Airlines, once one of the largest iconic airlines in the industry, known for its growth due to The Air Mail Act of 1934, also became known for it ’s power struggles and a an ongoing to war with themselves, precisely between management and workers. Like many carriers in the industry during the 1970’s and 1980’s, Eastern was subjected to difficulties due to deregulation which brought on competition within the market, airfare wars as well as waged wars against competitive rivals and in-house management. During those times mostly all industry carries struggled to keep their business up and running and out of bankruptcy, however many lost the battle and were subjected to hostile takeovers, mergers as well as eventually closing their doors…

    • 1329 Words
    • 6 Pages
    Improved Essays
  • Superior Essays

    Kerrie is a General Manager for a fortune 100 company in a financial services company called Access. Kerri is new to being a GM and needs to gain respect from her senior management team while trying to reduce costs by 15%. Kerrie calls an emergency meeting with her team to come up with an action plan to meet the company objectives. If they do not meet the 15% goal, they all risk losing bonuses due to the stock price suffering. Kerrie knew this would not be easy for her or her team.…

    • 1158 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    United Airlines Apology

    • 636 Words
    • 3 Pages

    140 million dollars, 1.4 tons of cash. That is what Dr. David Gao received after being violently dragged off an overbooked United Airlines flight. With such a settlement, it seems that the company shows their sincere apology to the physically and mentally tortured passenger. However, if we look into this entire incident from an economics perspective, it is not hard to recognize that all the company did was to ensure it’s own benefit, and all the settlement and so-called “apology” is nothing but a way to maintain their revenue.…

    • 636 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Etihad Airways Case Study

    • 3310 Words
    • 14 Pages

    OVERVIEW: Background: Etihad airway is one of the most successful airlines as it has already been recognized as the World’s leading airline three times consecutively. The success of Etihad airways just established within just ten years as is recognized as one of the fast growing airlines in the history of commercial aviation. The airline was founded in July 2003 by the Royal (Amiri) decree and started its operations on November 2003. They are known to be the national airlines of United Arab Emirates with their head offices being located in Abu Dhabi which is the capital of United Arab Emirates.…

    • 3310 Words
    • 14 Pages
    Great Essays
  • Improved Essays

    Introduction Leadership is more concerned with the people rather than management. The understanding of people is critical by expressing sympathy and emphatically listening to others. Leaders who learn to harness others are critical in logical decision-making. Respect is vital in every leadership style as it promotes understanding. There are different theories explaining the styles of leadership.…

    • 1489 Words
    • 6 Pages
    Improved Essays