To our best understanding, a decline in our patient satisfaction results may create panics to all top level of the Community Based Family Physician’s Group, including the Board of Trustees. We tend to value the patient-centered care as an important way to improve the quality of care. Focusing on systemic issues also help survey dig out what might be the top patient satisfaction issues in our clinic. Certainly, keeping high the degree of making UCCC a satisfactory workplace should be significant to our patients. Without happy patients, there is no business care center. At that point, we may see why a practice manager needs to develop the ability to interact and communicate with employees, patients, and other people from the community, many on a one-on-one basis and in meetings and group presentations.
Likewise, the top patient satisfaction issues in our clinic might be providing the workplace environment necessary to handle patients’ complaint. Indeed, warmth and interest freely offered …show more content…
M., & Street, R. L. 2011). Thus, proper training of UCCC employees about considering the importance of patient satisfaction is profoundly important for better result. Training is necessary to make the UCCC staff understand how it is profitable to treat the patient fairly. Certainly, a low patient volume or a decline in patient satisfaction stays all the time a big concern for the board of trustee. Therefore, we need to adequately organize the workplace area in order to improve the patient satisfaction. For instance, acting professionally while serving or answering the phone may be a greater to make the patient satisfied. Training physicians to be more mindful, informative, and empathic transforms their role from one characterized by authority to one that has the goals of partnership, solidarity, empathy, and collaboration (Epstein, R. M., & Street, R. L.
Likewise, the top patient satisfaction issues in our clinic might be providing the workplace environment necessary to handle patients’ complaint. Indeed, warmth and interest freely offered …show more content…
M., & Street, R. L. 2011). Thus, proper training of UCCC employees about considering the importance of patient satisfaction is profoundly important for better result. Training is necessary to make the UCCC staff understand how it is profitable to treat the patient fairly. Certainly, a low patient volume or a decline in patient satisfaction stays all the time a big concern for the board of trustee. Therefore, we need to adequately organize the workplace area in order to improve the patient satisfaction. For instance, acting professionally while serving or answering the phone may be a greater to make the patient satisfied. Training physicians to be more mindful, informative, and empathic transforms their role from one characterized by authority to one that has the goals of partnership, solidarity, empathy, and collaboration (Epstein, R. M., & Street, R. L.