Outcome 1 – Understand Why Effective Communication Is Important in the Work Setting
Outcome 1 – Understand why effective communication is important in the work setting.
1.1 Identify the different reasons people communicate.
There are many reasons why people communicate. We communicate to establish a relationship, we start using eye contact, smiles and general greetings such as ‘hello’. Having good relationships as a practitioner is essential because you are always meeting new parents, colleagues and students. Once established it is important to maintain the relationships. If you fail to maintain relationships it can lead to feelings of insecurity and it’s important not to let this happen in your setting. Another …show more content…
Personality, confidence and self-esteem - Some children are naturally more social and outgoing but some can be a bit more reserved. Some children are more than confident enough to approach adults with something to say but putting emphasis on engaging in communication with children that are less forthcoming with communication will give them the confidence to talk back. Although it is important not to push the child into speaking for example as this can seriously affect their self-esteem if they are made to do something they really do not wish to do. Personality can also impact on responses dramatically. Some children can be seen as ‘open books’, expressing all emotions whereas some can be much more reclusive although there emotional