Allyson works at Pizza Hut, and has for about five years now. She enjoys being in charge of fellow employees, but says sometimes the stress of the job is overwhelming. By overwhelming, she means fellow employees constant need for guidance, and the required number of hours to continue being a manager. Included in being a manager, is being trained in all aspects of the restaurant. She can be a cook, a delivery driver, or a waitress – sometimes all at the same time.…
Restuarants are allowed to pay their tipped employees far less than minimum wage, and as a result, server's income depends mostly, and in some cases entirely, on tips. Many people believe that employers should have to pay tipped employees minimum wage, and there are good arguments on both sides of the issue. It seems strange that a person's paycheck would be dependent on the generosity of the people they serve. Technically tipping is not required, and unless they have worked in a restuarant themselves, people might not realize how important it is to a servers income. Despite this fact, the tradition of tipping is very established, and servers recieve a relatively consistent paycheck.…
These days, most people choose to go out to eat at a restaurant instead of cooking a meal at home. It is the same routine everywhere – a server greets you, takes your order and serves the food to you and when you are all done eating, you tip your server based on the service they provided. But have you ever wondered do these servers actually enjoy their job? It is pretty much required for them to pretend like it is the best job in the world even if they think otherwise. Their positive attitudes is one of the ways they make money.…
Norm violations are common in society today. Norms are defined as being “expectations of ‘right’ behavior” (Henslin, 49). There are two types of norms: folkways and mores. Folkways are a type of norm that are not strongly implemented, meaning that to go against this type of norm is not as severe as going against a more. A more is a type of norm that is forcefully implemented.…
Essay Analysis Tipping has become a daily routine of most people living in America. The essay, “The Case Against Tipping,” by Michael Lewis expresses the idea that tipping is becoming too common and too overused in simple businesses like coffeeshops. Lewis is frustrated with how tipping is now everywhere, and people feel very obligated to tip for thought of being embarrassed or experiencing an awkward situation.…
Retail Store Evaluation What makes a store a “great” store? Typically, customers base their judgment of how good a store is upon its environment, it’s workers, and of course its quality of products corresponding to the price. Rue 21 is a young women and men’s retail store that offers a variety of clothing and accessories at a discounted price. It has numerous locations, but a popular site is in one of Kansas’ shopping malls, Towne East Square Mall, located in Wichita.…
Starbucks’ community involvement includes environmental responsibility, which is best exemplified in “All partners should seek ways to proactively address the environmental impacts of our operations and incorporate the principles of the environmental mission statement into their work.” In addition to community involvement, Starbucks values integrity in an effort to prevent conflicts of interest, maintain accurate books and records, and honesty in disclosures. Finally, Starbucks values respect, much like Target, in the workplace and its store locations. Respect in the workplace comprises partners being entitled to work in an environment that is free of harassment, bullying and discrimination. In terms of customer service, employees must treat customers with respect.…
Lastly, elaborate customer care through explaining the philosophy of Starbucks to…
United States Army Basic Training Introduction The United States Army currently has an estimated amount of 500,000 plus people enlisted for active duty, disregarding the millions of men before. They all have completed the same process after enlistment, basic combat training. Basic combat training is the different phases that each civilian goes through to become a United States Army soldier.…
Starbucks has a great reputation around the world. Therefore, it will be a great opportunity for Starbucks to listen to its employee’s idea and especially its Baristas. The Baristas is a person who prepares and serves espresso-based coffee drink and knows the ingredients of drinks very well. Starbucks Baristas are creative in their downtime they play around with ingredients and invent new drinks that can help the company to reach horizontals. There are two drinks “Dirty Chai” and “Banana and Fresh blue barriers smoothies” are Barista’s invention…
3.0 Starbucks Porter’s Five Forces Analysis Porter’s five forces is generally used for strategy development and industry analysis. The five forces which shapes the competition within the industry are rivalry among competitors, the threat of substitute products and services, the entry of new competitors, the bargaining power of the buyers and the bargaining power of the suppliers. The relationships among these forces is best presented in the following figure. Bargaining Power of Buyers Threat of substitutes Industry Rivalry Threat of new entrants…
Starbucks has one simple mission, which is “To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” It is this mission statement which has contributed to the development of the brand over the past four decades, as it is found in Starbucks more than just a coffee shop. It is not just an “escape” for anyone who needs a break from their day-to-day work but also becomes a place for friends to hang out and even a venue for businessman to meet. We want to provide people - regardless of their age, occupation, or location - a unique experience: a coffee shop as a place to relax, work and make friends.…
MacaLatte Deli & Specialist Grocery ¬¬¬¬¬¬¬ Position Available: Barista (Part/Full-Time) Job Description: Duties and Responsibilities MacaLatte are hiring competent baristas for their six new stores. Successful candidates will be required to carry out a range of duties and responsibilities, including: Serving customers in a friendly and welcoming manner, maintaining MacaLatte’s culture of high customer service. This includes using the cash register, hot and cold deli counters, drink dispensers, coffee machines and various food trays. Proficiently preparing all food and drink items available in MacaLatte stores.…
We have all experienced our fair share of pleasant and unpleasant shopping experiences. Most of these memories from these experiences fade over time. However, some of these experiences are so phenomenal or extraordinary they have a lasting impression on us. On the other hand some of them are so unpleasant or foul that they leave us with a bad image of a once favorite store. I can recall one shopping experience that was horrendous.…
Discuss the key issues which need to be considered when onboarding the new baristas at MacaLatte. Onboarding is the process by which new hires are emotionally, physically, and professionally integrated into the established culture and operations of their new employer (HRZone n.d). Onboarding involves new employees adjusting and acclimatising to their new job (the role), their new place of work and their co-workers.…