Medical Staff Credentialing Case Study

Medical staff credentialing can be a whirlwind to any new employee with no past experience. The employee must become acclimated to department policies, Bylaws that govern our work, and learn their job tasks. This training workshop for new hires may be the key to easier training for employees and management. With a combination of face to face and online training, we can create the best training methods for a successful team. This position requires multiple skills and precision. The new employee must successfully data enter new applicants into the computer system. Then they will perform primary source verifications to ensure the practitioner is qualified to join the medical staff. Following hard deadlines, this task should be completed in thirty …show more content…
Employees will be given a timeline for when to watch the next tutorial. For employees who need to see the full picture, they have the ability to watch from home. Our employees first week of training will always be face to face and cover department policies, and organization policies the employee must come to know. It is important to have this face to face interaction so the employee and manager can become acquainted. Week two will begin the video tutorial session and assessment on data entry and primary source verification. These tutorials will be found in the hospitals learning system and available to employees twenty-four/seven. The marketing team will help us create these tutorials, make edits and upload them to the system for employee access. The employee will take the tools they have learned, and complete data entry in our test environment. This method will reinforce the skills they have learned so they feel confident moving to our live system. From here the employee and manager will meet to review what the employee has learned to date and determine if and where areas of opportunity are. From this point the employee is ready to watch the video tutorial of the interview and committee process and complete the assessment. The employee and manger will connect to ensure process is understood and done correctly. The last and final tutorial will be on how to appoint a practitioner. These learning technologies and resources ensure the same foundation is explained to each and every employee. Consistency is the key to quality work and a successful team. Medical staff credentialing is an important task for any healthcare organization. They are the first line of defense protecting our patients and community. By enhancing our training processes, we can optimize employee skills, and online training to review at any time. Technology is the key to connect employees to the most