Listening Skills In Healthcare

Improved Essays
Caring for others is essentially the fundamental building block of the healthcare system. In my opinion, healthcare workers usually strive to provide the best service possible to their patients. Some qualities that have left a favorable impression on me are: workers that are amicable but professional, workers that show confidence and are knowledgeable in their chosen profession, being dedicated to the health and well-being of their patients, and workers that have good listening and communication skills.
Good listening skills are one of the most important qualities a healthcare worker can have. Listening, among doctors, co-workers, patients, and family members is an important part of communication. By practicing good listening skills we are

Related Documents

  • Improved Essays

    For this paper I will define the seven principles of patient-clinician communication, how I apply each of these to my interactions with my patients, methods being used to improve interdisciplinary communication, the one that applies best to my area of practice and describe how I use it, the ethical principles that can be applied to issues in patient-clinician communication, and the importance of ethics in communication and how patient safety is influenced by good or bad team communication. Communication between patient and clinician is imperative for the best possible outcomes. Principles of Communication First I will define the seven principles of patient-clinician communication. The first concept is mutual respect, which is patient and…

    • 1463 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    According to their website, One Medical Group, “challenges the notion that delivering high-quality, accessible health care is either unachievable or prohibitively expensive. In fact, we’re working to prove that just the opposite is possible — a system where quality care is affordable and available to everyone.” To achieve a level of quality and affordability they promise to their consumers, One Medical has implemented “social listening” as a means to understand their customers’ wants better. Social listening has allowed the company to analyze their customer feedback on digital media channels and make adjustments accordingly.…

    • 576 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    After the knowledge and education is gained by health professionals caring for someone who is experiencing a mental health crisis, selected skills that are very useful in crises are needed. These skills may include de-escalation techniques and listening skills. As individuals in mental health crises are at higher risk for being aggressive as 70-90% of mental health staff experience some form of aggression from mental health service users, de-escalation techniques are essential to have (Gunenc, O 'Shea and Dickens, 2015). De-escalation skills are skills that involve the use of verbal and non-verbal communication skills that portray the expression of empathy, alliance and respect to the individual (National Institute for Clinical Excellence,…

    • 1620 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    “As a leader, you serve others through leadership. But you must be aware of your own fundamental beliefs and values before you can empathize with others” (PSU, 2017. P3.) Self-awareness describes the internal process of understanding of your personal strengths, weakness, values, emotional state, etc… To improve your self-awareness, self-discovery an introspective are critical to the process.…

    • 750 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    After resolving these issues of miscommunication, we harnessed this discord within the team to agree on a future strategy for more open and professional communication (Day 2013). Hargie (2011) suggest that effective communication skills have been shown to be positively impact on patient care, whereas ineffective skills are connected to reduce patient care. Likewise, Casey and Wallis (2011) identify communication difficulties as major factors affecting patient…

    • 2167 Words
    • 9 Pages
    Great Essays
  • Improved Essays

    Active Listening

    • 909 Words
    • 4 Pages

    Introduction What is listening A major part of communication is not only being able to clearly share ideas, but also to clearly receive the shared idea. By listening, one can obtain said information, interpret, and answer back. Managers need excellent listening skills to help with effective communication. Without the ability to listen effectively, ideas and thoughts are easily misunderstood, and the whole system breaks down.…

    • 909 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Listening is arguably one of the most important skills to have, yet so many people do not know how to truly listen. When it comes to learning and understanding communication, most of our time is spent focused on only one side of communication, expression. Expression being how we represent ourselves in the written or spoken form. Very little of our energy goes in to the most important aspect of communication; being a better listener. Listening is a vital part of communication, and responsible for half of the communication process.…

    • 1700 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    “Effective listening is listening that is tailored to the specific communication situation” (DeVito 2013). According to Essentials of Human Communication, effective listening is also known as situational listening. Depending on the situation that you are in, you may alter your listening skills to listen more effectively. Do you know how well you listen? This question will be illustrated in further detail throughout the course of this paper, as well as the different styles of effective listening, and ways to improve listening effectiveness.…

    • 914 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Listening Skills Listening is the ability to communicate a message from one person to another. Listening is the key element of a good conversation. To get information across effectively there should be good listening skills and in order to prevent the wrong information to send one should listen and must be able to interpret the same message said through any form of communication.…

    • 1128 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Giving instead of receiving has always been important quality I like to live by. A few personal qualities I believe will help make me an outstanding nurse are that I have great communication skills, able to follow directions without a problem, listening and can easily communicate with patients and families. Volunteering has been an important experience in communicating with nurses, patients and their families. I have great compassion and a heavy heart for my family, friends, my dog, and all the people I get to interact with at the hospital. I feel that’s a key factor.…

    • 718 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    As technology has reached new heights, interpersonal skills have become crucial to the everyday lifestyle. There are various skills and abilities wrapped-up in the term interpersonal skills, but there are two in particular that are essential to being a successful Human Resource Manager, effective communication and attentive listener. In the last decade, the human resources department has advanced, and is now considered a prime position and backbone to organizations. It is not only having knowledge of the traditional functions of personnel, but possessing the effective skills and abilities to perform them. Interpersonal skills are vital to the daily activities of a Human Resource Manager.…

    • 930 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The ability to listen is a skill that most people do not possess. It is a skill that takes effort in every situation. It is not possible to master the ability to listen and then from that point on, all is well and perfect. In order to listen well, one must actively take in information and process, striving to understand to the best of the listener’s ability so they may respond accordingly. Misunderstandings are probably the most likely cause of any debate, so listening is the best interpersonal skill you could possess.…

    • 1082 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Introduction: This paper deals with the importance of the interpersonal communication skills for the professional student to bring immediate effects of the globalization. Interpersonal skills are a part of soft skills. English being accepted as globalization language gone beyond the boundaries of six nations used it as their mother tongue and became the language of necessity for entire globe. English is worlds ways of communicating inter and intra culturally, became a language of technology.…

    • 1456 Words
    • 6 Pages
    Improved Essays
  • Great Essays

    In medicine verbal communication allows the doctors to have a stable relationship with the patient, physicians, care system and society. According to Charles (2002), “ The physician’s primary inviolate role is as an active advocate for each patient’s care and well-being” (p. 198) because of the expectations placed on physicians based on the assumption that they experts in their field and be a source of information. Being able to provide useful and accurate information makes the process where doctors makes decisions more exact because trust forms through bounding because of interactions; this allow the doctor to encourage a treatment that will help them. Charles explains that, “ the physician should treat each patient with honesty, compassion,…

    • 1606 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    According to the communication questionnaire and scoring guide, I am able to obtain 83 out of 100 score, which is good. I strongly believe that communication must be excellent and I always struggle to reach myself to the excellent level. When I communicate with people, they usually understand my feelings and thoughts and I always try my best to solve the communications issues. I often know the causes of communication breakdown such as poor understanding, inappropriate message and education level and emotional status of messenger. I often try to attract people by maintaining personality such as well dress up, smiling face, asking for help and others.…

    • 877 Words
    • 4 Pages
    Improved Essays