Identify Understanding Customers

Every worker knows the woes of all the varieties of customers that pass through their job. These customers’ that pass through restaurants and fast food places can be classified into five groups; these groups have been named the “Understanding”, the “Perfectionist”, the “Can I Speak to your manager”, the “Grandma/Grandpa”, and the “Trash”.
The understanding customer is quite possibly the best customer to ever come into the workplace. This type of customer is always understanding of the circumstances, which is why they receive the best name out of the list. If something goes wrong with their order, they do not care in the slightest manner. For example, if the understanding customer orders a double cheeseburger with nothing but pickle and ketchup, and they receive a double cheeseburger with everything. The understanding customer just takes off all the extra vegetables, eats their burger and go on with their day. Also, if this customer makes a mess they will try and clean it up, and if an employee spills …show more content…
As stated, these customers always order a “Dew” (Mountain Dew), “Diet Dew” (Diet Mountain Dew), or a “Doctor” (Dr.Pepper). These customers most likely will be dressed in camo, off-white tank top, or uneven pants (one leg rolled up and the other full length). The Trash’s love of various pops is only one aspect of their customer type. These customers tip moderately well, but always end up sharing a meal deal, or a drink, and paying with change and assorted cards. These customers rarely bring children in, and when they do, the children are less rowdy than the Can I Speak to Your Manager's children, but are still loud and disruptive. When these customers leave their table, they leave it a mess because they cannot be bothered to at least clean up the ketchup their kids squirted all over the table, or stack their