As this article was written around 1963, I do not think that it is still as big an issue as it was in that day. but I do think that it is still very applicable to certain situations today. I myself am often uncomfortable in situations where I need to speak up to authority. When something is wrong with what someones is paying for then it should be their right to request a fix. Often restaurants will mess up orders, but as long as someone says something, then most places are happy to fix it. I think this goes for most businesses. If an issue is brought up in a calm tone to management, they will be happy to take care of it, but only if the customer has the courage to do
As this article was written around 1963, I do not think that it is still as big an issue as it was in that day. but I do think that it is still very applicable to certain situations today. I myself am often uncomfortable in situations where I need to speak up to authority. When something is wrong with what someones is paying for then it should be their right to request a fix. Often restaurants will mess up orders, but as long as someone says something, then most places are happy to fix it. I think this goes for most businesses. If an issue is brought up in a calm tone to management, they will be happy to take care of it, but only if the customer has the courage to do