Hawthorne Experiment: The Hawthorne Effect

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Hawthorne Effect

Hawthorne experiments were conducted from 1924-1932 in Hawthorne, Illinois at the Western Electric Company Hawthorne Works by Elton Mayo. These experiments initially would establish the relationship between the physical work environment conditions and the performance of workers. In particular they would observe the effect of the lighting conditions in production levels. The focuses of the original studies were to determine the employee’s productivity by psychological factors, components of the job and work satisfaction. The experiment would help to manage and increase the productivity and motivation of workers. The Hawthorne experiment was divided into four sections, Illumination Experiments, Relay Assembly Test Room Experiments,
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Social Unit; A factory is not only a techno-economic unit, but also a social unit. Men are social beings. This social characteristic at work plays an important role in motivating people. As a social being, they are members of a group and the management should try to understand group attitudes and group psychology. Communication good communication between the superiors and employee can improve the relations and the productivity. Experiments have shown that the output increases when workers are explained the logic behind various decisions and they are allowed to participate in decision their participation brings better results; also employees will work more efficiently, when they believe that the management is interested in their welfare. When employees are treated with respect and dignity, their performance improves. Balanced Supervision The goal of a balanced program is to include the strongest elements to succeed together. In order for workers to be efficient, and provide better productivity, management must create relationships, listen and cooperate with employees. ‘Talk but also listen; lead but also cooperate; act but also

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