Equifax says problems with an online customer "Help" page were caused by a vendor's software code.
The company is trying to reassure people there was not bee another cyber attack on its systems.
Earlier, Equifax said it had disabled its credit report assistance page after reports that another part of its website had been hacked.
The consumer credit reporting agency has been dealing with the aftermath of hackers breaking into its system earlier this year.
Hackers exposed sensitive personal information involving more than 145 million Americans.
Equifax is now under several state and federal investigations and is being sued by numerous
The company is trying to reassure people there was not bee another cyber attack on its systems.
Earlier, Equifax said it had disabled its credit report assistance page after reports that another part of its website had been hacked.
The consumer credit reporting agency has been dealing with the aftermath of hackers breaking into its system earlier this year.
Hackers exposed sensitive personal information involving more than 145 million Americans.
Equifax is now under several state and federal investigations and is being sued by numerous